Category: Project Manager

Job Descriptions subcategory

Categories
ERP & SAP Job Descriptions Project Manager

Jira Administrator : Job Description

Jira Administrator
The Jira Administrator is an expert in this tool. They play a transversal role to manage requests, raise anomaly tickets, validate workflows, etc.

Use our template to create a compelling and comprehensive Jira Administrator job description to attract top talent.

Jira is a multifunction platform developed by Atlassian which facilitates the management of development projects and Agile projects. It is a tracking software that allows teams to define tasks, identify blockages and share information. This tool is also designed specifically to meet the needs of teams working in Scrum or Kanban. Explore the role of the Jira Administrator.

The Jira Administrator is an expert in this tool. As part of the development of software or application, they play a transversal role to manage requests, raise anomaly tickets, validate workflows, etc.

Also explore the role of the IT Vendor Manager

What is the role of the Jira Administrator?

Within an IT team, the Jira Administrator is responsible for performing the administration of Jira projects, ensuring optimal use of the tool and providing technical support.

Analyse and evaluate technical specifications

Jira is a comprehensive tool which fits into the complex structure of a company’s information system. At first, the job of the Administrator involves analysing the existing IT ecosystem and the organisation of the development teams; in order to make proposals consistent with the operational needs of the project.

Deployment and configuration of the tool

Next, the Jira Administrator is responsible for implementing the changes validated upstream by the functional administration unit. They work in JQL (Jira Query Language), creating workflows and forms.

Documentation and support for migration projects

The Jira Administrator is also responsible for writing, updating and publishing documentation dealing with the efficient use of tools, practices and procedures. It is also its duty to provide the necessary support and supervision to development teams. In order to ensure the correct use of tools and respect for defined processes.

Also discover the other Project Managements roles and career paths

Required skills of the Jira Administrator

Initiative

The Jira Administrator must be a driving force in the evolution of the use of tools, as well as and be in a process of continuous improvement. IT departments need people who go forward on their own to anticipate problems and, above all, find solutions to resolve them.

Great educational qualities

The Jira Administrator must be able to interact in a pedagogical manner with the rest of the teams. They must be able to adapt to the different situations encountered and to different interlocutors. They must be able to present the project, convince and lead the team towards a common goal.

Technical mastery

The job obviously requires in-depth knowledge of Jira, but also mastery of Agile project management methodologies. Usually, knowledge of the JQL language and tools such as Script Runner (scripts in Groovy language), Bitbucket, Team calendars, or even All-in-One Reports is required.

Salary

The average daily rate ranges between €400 and €800.

Training of the Jira Administrator

To become a Jira expert, it is often required to have at least a Bachelor’s degree in Information and Systems Management, Digital Information Management or another appropriate discipline.

But note that other combinations of relevant education and experience, such as holding the Scrum Master Certification, may be considered.

Discover more about what is ERP (Enterprise Resource Planning)

Categories
Job Descriptions Project Manager

E-CRM Project Manager : Job Description

Salesforce Consultant
The Salesforce consultant is on the IT side of customer relations and specialises in the Salesforce ecosystem. Exlpore the role...

Use our template to create a compelling and comprehensive E-CRM PM job description to attract top talent.


The e-CRM (electronic customer relationship management) project manager position is at the crossroads of the IT, marketing and sales functions. This role occupies an important place in the field of customer relations on the web; since it coordinates the implementation of digital campaigns across all of the digital platforms of a company.

Explore also the role of the SOC Analyst: Job Description

What is the role of the e-CRM Project Manager?

Build the appropriate databases

The experts must first identify the target customers in order to adapt all pertinent actions according to the objectives set. They must then define the means to collect all the relevant data for a given customer. For example, age, family situation, opinion on a product, etc., and they must set up the according processes.

Develop programs to connect with customers

Further, the e-CRM Project Manager must use the right methods to create links with customers and retain them. For example by sending email campaigns. The objectives are to better understand the consumer and retain them to develop sales and generate profit. One of the priorities of the position is therefore to analyze the behaviour of users and their browsing habits.

Put in place strategies to offer products that meet customer expectations

In addition, the goal of the e-CRM Project Manager is to provide value to the customer. To meet their purchasing potential and follow the evolution of their tastes. They need to define a strategy for leveraging visitor and customer data and implement e-CRM solutions to offer products adapted to the profile of each contact. They then set up automated campaigns and tracks their actions to measure ROI.

Required skills to

Excellent analytical and project management skills

The e-CRM Project Manager must also know the client and develop a link between them and the company. For this, they must have robust data processing and analytical skills and a strong appetite for project management.

Good ability to interpret customer reactions

Good interpersonal skills are a must here. The expert is in direct contact with the client and must have good interpersonal skills to be able to interpret user behaviours and needs.

Strong technical knowledge of digital tools

The expert in e-CRM Project Management must have perfect knowledge of the various digital tools employed by the company. In order to carry out the relevant analysis, ensure the correct implementation and monitoring of campaigns. They must also master statistical tools.

Also discover the other Project Managements roles and career paths

The E-CRM Project Manager within the industry

This job has been very popular for some years now and keeps attracting more and more young graduates in commerce, IT or marketing. However, there are not that many available positions, and the hiring rate is relatively low due to strong competition.

This role has developed in many sectors of activity: e-commerce, banking, insurance, telecoms …

Salary of the e-CRM Projet Manager

The average daily rate fluctuates between €500 and €900.

Training of the e-CRM Project Manager

Most e-CRM Project Managers have a university-level degree. Studies in sociology and training as a webmaster also help you gain access to this kind of position. But you should know that prior professional experience is essential before becoming an e-CRM Project Manager.

In terms of evolution; after a few years of experience as an expert in e-CRM Project Management, it is possible to occupy a position of marketing director in a relatively technical context.

Categories
Digital Job Descriptions Project Manager

Creative Technologist : Job Description

SEO Expert
SEO, or natural referencing, has become a key point in generating quality traffic on a website. And users are growing more impatient. Enter the SEO Expert.

Use our template to create a compelling and comprehensive Creative Technologist job description to attract top talent.

When it comes to creating new marketing strategies, brands know they need to invest in emerging technologies to stand out from the competition. They are therefore constantly looking for digital experiences combining emotion and innovation. Tt is in this kind of context indeed that they seek the help of a Creative Technologist. 

The Creative Technologist plays a big role in the digitalisation of an agency or a brand. Their main mission is to help position brands through technology and innovation. It is a hybrid job requiring skills in technology, marketing and design. 

Interested in exploring more roles within tech? Take a look at the role of the Salesforce Consultant

What is the role of a Creative Technologist? 

Keep up with tech trends 

The first mission of the Creative Technologist is to keep abreast of the latest technologies, trends and industry events. That is to say, everything a specialist in innovation should be aware of. 

Understand the organisation and manage information 

Moreover, they must have a good understanding of the company’s culture to be able to ensure proper distribution of information within the company and with the outside world.  

They know how to manage a project internally as well as externally, ensuring that information always flows correctly between the different teams. 

Invent, experiment and create prototypes 

The Creative Technologist must also be able to deliver innovative ideas by going beyond traditional means. They must know how to design digital solutions and imagine how they could be used by the company. 

After having experienced with a piece of software, an application or a service, they must make prototypes (demos) to present them internally or to their client.  

Required skills 

Communication skills 

The Creative Technologist is in constant contact with the marketing department and teams of developers or creatives. They are also called upon to meet with multiple interlocutors during presentations, site visits and calls for tenders. Therefore, they must be able to introduce a technology or solution in an educational way and convince the audience of its advantages. 

Ability to anticipate and estimate 

The Creative Technologist must be able to estimate the costs generated by the digital products and uses they propose. Before the project materializes, they must anticipate all stages, from pre-production to daily operations, to identify any problems that may prevent the idea or project from working. 

Strong technical background 

The Creative Technologist must have very good knowledge of computer languages and software, as well as master digital communication techniques. They are often coders and computer scientists. 

Within the industry 

The profession of Creative Technologist is halfway between design and research and requires great versatility. Although Creative Technologists are still relatively few, their future is very promising in digital and general communication agencies. Their expertise is increasingly important to companies that need to be able to quickly respond to new and evolving consumer trends. 

Salary 

The average daily rate of a Creative Technologist is between €800 and €1,500. 

Training 

There is no specific training at this time for the role of Creative Technologist. The profession is accessible to IT professionals (project managers, developer, etc.) and communication professionals, requiring solid experience and strong technical and digital skills. However, a college degree is highly recommended. Advanced knowledge of UX (User Experience), ergonomics, information architecture, development, graphics, and marketing and communications are highly appreciated. 

In terms of career development, there is no clear path: the Creative Technologist follows the evolution of market needs, the movement of technological innovations and current cultural trends while trying to anticipate the future. 

Also discover the other Project Managements roles and career paths