Category: ERP & SAP

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SAP Best Practices: How to Implement and Optimize Your SAP System

Post author By Mindquest
Post date 28th March 2023
No Comments on SAP Best Practices: How to Implement and Optimize Your SAP System

SAP is a complex software system that can be challenging to implement and optimize. However, with the right approach and best practices, you can ensure a successful SAP implementation and get the most out of your investment. In this article, we’ll explore some of the best practices for implementing and optimizing your SAP system.

To help companies achieve a successful SAP implementation, this whitepaper explains SAP implementation best practices. It also presents a case study from the global leader sportwear company ADIDAS as an example of successful SAP implementation.

Whether you are a business leader, IT professional, or project manager, this whitepaper will help you understand how to plan, execute, and manage a successful SAP implementation that delivers tangible benefits and ROI.

What is SAP

Firstly, let’s specify what is SAP. SAP (Systems, Applications, and Products in Data Processing) is a software system that enables businesses to manage their operations and resources efficiently.

Companies use SAP to integrate different business functions. For example, they can integrate finance, logistics, human resources, and procurement, into a single system. Thus allowing them to streamline their processes and optimize their resources.

Moreover, businesses can tailor SAP to meet their specific needs because the system is highly customizable. Thousands of organizations worldwide use SAP as is provides real-time insights and data analytics that can help businesses make better decisions.

SAP history

SAP (Systems, Applications, and Products in Data Processing) has come a long way since its inception in 1972.

Founded by five former IBM employees in Germany, SAP started as a small company with a big vision. This vision being: to create software that could streamline business processes and help organizations operate more efficiently.

Over the years, SAP has grown into a global leader in enterprise software, serving customers in more than 180 countries.

Today, SAP offers a wide range of solutions that enable businesses to manage their operations, from cloud-based applications to analytics and database technologies.

Despite its growth and success, SAP remains committed to its original mission, to help businesses run better and more efficiently through the power of technology.

Best practices to implement and optimize your SAP system

Knowing the best practices for implementing and optimizing your SAP system is essential for any organization that wants to leverage the full potential of the software.

SAP is a complex system that can have a significant impact on a business’s operations, resources, and overall performance.

Implementing SAP in the wrong way or failing to optimize it can lead to costly mistakes, inefficiencies, and missed opportunities. On the other hand, following best practices can help organizations ensure a successful implementation. This by minimizing risks, and achieving maximum efficiency and effectiveness.

By knowing the best practices for implementing and optimizing SAP, businesses can save time, reduce costs, and make the most of their investment in the software.

Learn more about SAP careers from this SAP project management expert.

1 Define Your Business Processes

Before implementing SAP, it’s essential to understand your business processes and how SAP can support them. This includes defining your business requirements, mapping out your processes, and identifying any gaps or areas for improvement. By taking a process-centric approach, you can ensure that your SAP implementation is aligned with your business goals and objectives.

Taking a process-centric approach to SAP implementation involves examining and understanding your business processes in detail. This means identifying the activities, resources, and information flows involved in each process, as well as the inputs and outputs. It’s also essential to assess the efficiency and effectiveness of each process, including identifying any bottlenecks or areas where productivity could be improved.

Once you have a clear understanding of your business processes, you can begin mapping them to SAP modules and functionalities. This involves identifying which SAP modules can support each process and configuring the system accordingly. It may also involve customizing SAP functionalities to meet your specific business requirements.

In addition to mapping your processes to SAP, it’s also important to identify any gaps or areas for improvement. This may involve identifying processes that are not currently supported by SAP or processes that could be optimized using SAP functionalities. It’s also essential to ensure that your SAP implementation aligns with your overall business goals and objectives. It could be increasing productivity, improving customer satisfaction, or reducing costs.

Overall, a process-centric approach to SAP implementation help ensure that the system is aligned with your business requirements. It also helps ensure that your SAP implementation is scalable and can adapt to changes in your business processes and requirements over time.

Discover more about what is ERP (Enterprise Resource Planning)

2 Choose the Right SAP Modules

Once you have a clear understanding of your business processes, it’s important to select the right SAP modules that align with your requirements. SAP offers a wide range of modules and applications, each designed to address specific business needs. When selecting SAP modules, it’s important to choose the ones that are most relevant to your business processes and requirements. For example, if you’re a manufacturing company, you’ll likely need modules for production planning and control, materials management, and plant maintenance.

In addition, there are several other SAP modules that may be relevant to different types of businesses. For instance, finance and accounting modules, such as SAP FI and CO, can help companies manage their financial operations. Including accounts payable and receivable, general ledger, and financial reporting. Human resources modules, such as SAP HCM, can assist in managing employee data, payroll, and benefits administration.

Learn more about SAP FICO Consultant

Moreover, supply chain management modules, such as SAP SCM, can help companies streamline their supply chain operations. Also including procurement, inventory management, and logistics. Sales and distribution modules, such as SAP SD, can help companies manage their sales processes. For example order processing, pricing, and delivery.

It’s essential to note that selecting the right SAP modules is critical for a company’s success, and it requires careful evaluation of the organization’s business processes and needs. Companies must also consider the complexity and cost of implementing and maintaining the SAP modules they choose. Therefore, it’s crucial to work with experienced SAP consultants who can provide guidance and support throughout the selection and implementation process.

Discover What is SAP Integration Solutions

3 Plan and execute data migration

Data migration is also a crucial aspect of SAP implementation. It involves transferring data from legacy systems to the new SAP system. This process can be complex, particularly when dealing with large volumes of data or when the data is of poor quality. Therefore, it’s essential to plan data migration carefully to ensure that the data is accurate, complete, and consistent.

The first step in data migration is to identify the data that needs to be migrated. Then, to determine the best approach for migrating it. This may involve developing a data migration strategy, mapping the data from the legacy system to SAP, and developing a plan for cleaning and validating the data.

Once the data has been migrated, it’s crucial to carry out testing to ensure that the system is functioning correctly. This may involve testing individual transactions, testing end-to-end business processes, and performing load and performance testing. The goal of testing is to identify any issues or errors in the system before going live. Also to ensure that the system is functioning correctly and meeting the business requirements.

In addition to testing, it’s essential to provide adequate training and support to end-users to ensure that they can use the SAP system effectively. This may involve developing training materials, conducting training sessions, and providing ongoing support to end-users.

Overall, data migration and testing are critical components of SAP implementation. By planning and executing data migration and testing carefully, companies can ensure that their SAP implementation is successful and that the system is aligned with their business requirements.

Here you can get an overview of SAP S/4HANAand its differences with ECC6 here.

4 Develop a Customization Strategy

SAP is a highly configurable system that can be customized to meet specific business needs. However, customization can also be time-consuming and costly if not done properly. To minimize the risks associated with customization, it’s essential to develop a customization strategy that balances your business requirements with SAP’s standard functionality. This can involve:

Identifying any gaps or areas for improvement: Before customizing SAP, it’s crucial to analyze your current processes and compare them with SAP’s standard processes. This analysis will help you identify areas where the standard functionality doesn’t meet your business requirements and determine what kind of customization is necessary to fill those gaps.

Evaluating the cost and benefits of customization: Customizing SAP can be expensive and time-consuming, so it’s important to evaluate the cost and benefits of any customization before making changes to the system. Consider factors such as the impact of customization on system performance, maintenance costs, and the potential benefits it offers, such as improved productivity, better data quality, and enhanced user experience. By doing so, you can ensure that any customization is justified and aligned with your business goals.

Establishing a governance framework to manage changes to the system: To manage changes to the SAP system, it’s essential to establish a governance framework. This framework should define the process for making changes, including who can make changes, how changes are approved, tested, and deployed. It should also establish guidelines for documenting changes and maintaining system integrity. By establishing a governance framework, you can properly manage and control any customization, reducing the risk of errors and system instability.

Learn more about the advantages and disadvantages of SAP

5 Ensure Data Quality and Integrity

Data quality and integrity are critical for any SAP implementation. To ensure accurate and reliable data, it’s important to establish data standards, validate data quality, and implement data governance processes. This includes identifying any data dependencies or integration points, establishing data validation rules, and ensuring that data is entered consistently across the system.

In addition, organizations should also consider implementing a data management strategy for SAP. This includes identifying data owners and stewards, defining data policies and procedures, and establishing a data quality management framework.

Data management is critical for ensuring that data is consistent, accurate, and reliable across the entire organization. It also helps organizations to comply with regulatory requirements and maintain data privacy and security. By implementing a data management strategy for SAP, organizations can ensure that their data is of high quality and integrity, which is essential for making informed business decisions.

Furthermore, organizations should regularly monitor and analyze their data to identify any data quality issues or inconsistencies. This includes performing data audits, data profiling, and data cleansing activities. By proactively monitoring data quality, organizations can identify and correct data issues before they become more significant problems.

You can also read : Why an ERP implementation needs a Project Manager

6 Train Your Users

Finally, user adoption and training are crucial to the success of SAP implementation. End-users need to understand how to use SAP effectively. This to perform their daily tasks and make the most of the software’s features and functionalities. Providing comprehensive training and support can help to increase user adoption and ensure that the implementation is successful.

SAP is a complex system that requires specialized skills and knowledge. To ensure that your users can effectively use the system, it’s important to provide comprehensive training and support. This can involve developing training materials, providing hands-on training, and establishing a help desk or support system.

In summary, implementing SAP requires a process-centric approach, selecting the right modules, careful planning and execution of data migration, thorough testing, and comprehensive user adoption and training.

By following these best practices, you can ensure a successful SAP implementation and optimize your system for maximum efficiency and effectiveness. With the right approach and support, SAP can be a powerful tool for driving business growth and success.

Also read our article about how to implement and efficient ERP in 6 steps

Conclusion

In conclusion, SAP is a powerful software system that can help businesses operate more efficiently. In fact they can streamline their processes, and achieve their goals.

However, to truly harness the power of SAP, it’s essential to know the best practices for implementing and optimizing the system. By doing so, organizations can avoid costly mistakes, minimize risks, and achieve maximum efficiency and effectiveness.

The history of SAP is a testament to the value of innovation and continuous improvement. As the software continues to evolve and adapt to the changing needs of businesses, it’s essential to stay up-to-date with the latest best practices and technologies. By embracing the potential of SAP and following best practices, organizations can unlock new levels of success and growth.

Need advice on how to start or develop your freelance consulting business in tech or IT? Need to start a new permanent or freelance assignment? Join Mindquest and get support from our team of experts.

Tags ERP implementation, SAP, SAP best practices

ERP & SAP Job Descriptions

How to implement an efficient ERP in 6 steps

Post author By Mindquest
Post date 26th August 2022
No Comments on How to implement an efficient ERP in 6 steps

Certainly, to implement an efficient ERP is a crucial task; choosing a cloud-based solution can make the process faster. However, since an ERP covers the entire range of business functions, it is important to perform all the necessary steps carefully and methodically.

Switching to a new system, or activating it from scratch, requires a major preliminary analysis, a careful migration and testing process, scrupulous staff training, and fine-tuning of the system.

For this reason, we at Mindquest have summarized the various phases of this process in the following 6 steps.

Also read the advantages and disadvantages of SAP

1. Discovery and planning

Firstly, discovery and planning is perhaps the most important phase: if done methodically, it helps reduce time, cost, and risk. This phase consists of researching and selecting a system, establishing a project team, and defining detailed system requirements.

2. Design

Then, by analyzing the hardware and software infrastructure in place, new and more efficient workflows and other business processes can be designed to take advantage of the system.

In particular, if the choice falls to a cloud-based ERP, it is critical to check the quality, stability, and security of Internet access. Systematic analysis of information flows is critical here. Single systems may, in fact, perform less well than industry-specific products.

At this stage, it is also critical to define a team responsible for the process. Since the implementation is a complex task, dedicating resources makes it easier to interface with the support team.

3. Development

In addition of having performed the audit and mapped the information flows, assigned functions and responsibilities, and identified the most suitable solution, the actual implementation phase begins.

This step consists of the configuration of access and permissions. The ERP is used by several users and in different capacities. It is therefore important to set permissions and roles for access according to one’s user profile.

It also includes the preparation of the data and processes to be migrated. Preliminary analysis helps to resolve any format incompatibilities in time. Centralized data management eliminates redundancies and duplicates

4. Testing

During this phase, it is valuable to continuously test the functions of the system and refine the development to solve any emerging problems.

Fine-tuning, it is to say, testing the system to gradually verify the results of the migration process and adjust any discrepancies in use and access.

5. Deployment

Once this phase is also completed, we move on to the actual operational verification of the new ERP. This is accompanied by staff usability testing.

With the new ERP fully operational, it is possible to observe its actual operation. Preliminary analysis and partial testing are useful, but the go-live is the real litmus test.

6. Support

In the initial break-in period, the work of the support and service team is critical. This is also the reason for choosing not only the ERP, but also the company that provides it.

Maintaining the ERP implementation after deployment helps keep users satisfied and ensures that the company achieves the desired benefits.

Last but not leas, the project team may remain responsible for the ERP system during this phase, but will focus on listening to user feedback and adjusting the system accordingly.

Further development and configuration may be needed as new features are added to the system. It is also critical to train new staff on the system to implement an efficient ERP.

Are you looking for freelance or permanent assignments in the ERP field? You can now apply for our Tech & IT job opportunities on our freelance and permanent recruitment platform.

You can also explore the role of the SAP FICO Consultant

Tags ERP, ERP implementation, SAP, tips and tricks

ERP & SAP Job Descriptions

What is ERP, the advantages and disadvantages of SAP

Post author By Mindquest
Post date 13th July 2022
No Comments on What is ERP, the advantages and disadvantages of SAP

ERP stands for Enterprise Resource Planning. ERP is software that allows companies to integrate different operations within a single program. While ERP is a generic name to refer to enterprise resource planning, SAP is the best-known ERP software.

In this article, we will explain what is ERP, why it is important, and also the advantages and disadvantages of SAP.

1. What exactly is ERP

ERP (Enterprise Resource Planning) is a software that allows combining production, logistics, inventory, accounting, and human resources operations in the same program.

One of the advantages of ERP systems is their ability to automate processes, resulting in time and cost savings for companies. This is because the implementation of an ERP within the company can bring a large amount of important information on business performance onto the same platform, thus giving order and consistency to all the data generated day by day in the project.

When talking about ERP, it is impossible not to mention SAP. And the difference between the two concepts is very simple.

ERP is the generic name used to refer to an enterprise resource planning system, any system, regardless of brand or function; SAP is a specific ERP, and one of the best known.

1.1 Why is ERP crucial for a business

There are certainly many good reasons why ERP is critical to a company’s success. Below are the most relevant ones, let us analyze them together considering the various areas of business management.

Firstly, a good ERP implementation helps companies better manage financial activities, from payroll administration to sales reports.
ERP also helps provide a clearer picture of the company as a whole.
ERP helps improve customer relations and accompanies the company in the technological adaptation that is so much in vogue in recent years.
As a unified system, ERP promotes data compatibility in all its areas.

Also read how to implement an efficient ERP in 6 steps

2. Systems, Applications, Product (SAP) in Data Processing

The name SAP comes from a German multinational company founded in 1972 by former IBM employees. Since then, in the name of this world-renowned company, SAP services or “Systems, Applications, Products in Data Processing” have been used in almost all areas of business administration.

The company’s development has been so rapid that it has become the leader in ERP software. Its services stand out for covering both administrative and customer needs and providing the necessary tools.

Particularsly, there are three basic characteristics of the SAP system: Tailor-made, Canned, and Open Source.

2.1 SAP: a Tailor-made system

Firstly, when one speaks of a system as tailor-made, it means that it has a high degree of personalization. And this, in system terms, refers to a large number of modules that SAP offers. These modules allow each company, small, medium, or large, to adapt it to its own objectives and use only the functionalities that are of interest to it.

Although they have some disadvantages such as unforeseen events and the cost of the process, they meet the needs of the client in a more positive way when dealing with small or medium-sized businesses.

2.2 SAP: a canned system

Then, a canned system means that it includes the systems of companies that produce software to meet the needs of the market on a broader level. The canned system is marketed through software licenses.

The experts’ conclusion on this feature is that it is very difficult to develop a system that encompasses all business functions. For this reason, they say, companies buy a canned ERP that is tailor-made to their needs.

2.3 SAP: an open-source system

Last but not least, as a group of programs, SAP system handles large amounts of data, analyses it, and allows for faster and more compliant processes.

SAP is an open-source system that can be modified by the client, and in the specific area of SAP the programming language is ABAP. The fact that the programs are open provides excellent benefits to the companies that use them.

2.4 Characteristics of the ABAP language

Goal-oriented programming
Simple language
Event-driven
Ready for multi-language environments

Moreover, the ABAP language has elements to declare data, internal control elements, operational elements, and database access.

3. The advantages and disadvantages of SAP

SAP systems have their pros and cons. We will detail the main advantages and disadvantages of SAP.

3.1 Advantages of SAP

Simplicity

Firstly, one of the advantages of SAP is its ease of use. The interface is very intuitive and, although its use can become more complex with the addition of modules and new functions, it is not necessary to have the in-depth technical knowledge to understand and enjoy the tool.

Flexibility

Another advantage is that the flexibility offered by this system allows companies to create rules in the SAP system. This will make it possible to channel possible errors and mistakes. In companies, it is possible to decide which employees have access to the data handled by the SAP system.

3.2 Disadvantages of SAP

Periodic system update

Among the disadvantages of the SAP system, we could say that it needs a periodic system update every few years. And this entails an economic cost that may be difficult to assume for some. In addition, with each upgrade there are changes in functions, some disappear, others are added, and it can be confusing.

High Costs

Besides the aforementioned disadvantage in terms of the unexpected or disproportionate costs that the SAP system can generate, it must be taken into account that in order to apply this system it is necessary to acquire the software and hardware to run the programs in the company and, in addition, the cost of hiring employees who are responsible for using this technology.

4. What are the SAP solutions?

SAP offers solutions in a wide range of areas, such as Finance, CRM, Network and Expense Management, Digital Supply, Human Resources, Business Technology, Industry and more.

Below are the features of each of them.

Discover What is SAP Integration Solutions

4.1 ERP and Finance

Firstly, Enterprise Resource Planning offers various financial reports. For example, the reports include cash flow projections based on inventory management and order status.

These types of reports also provide the possibility of duplicate entries, as this is done automatically.

SAP FICO is a functional component of SAP ERP. Many large companies use it to generate and manage financial statements. For example, it is useful to create reports, but also for analyzing the decision-making process.

Explore the role of the SAP FICO Consultant

4.2 CRM and customer experience

Then, a CRM (Customer Relationship Management) is a tool that helps companies to understand customer needs and to respond to those needs.

In turn, an SAP CRM system allows companies to optimize workflow and create knowledge sharing. It also improves account management, and all this helps companies to effectively address customer needs.

A CRM (customer relationship management) consultant, otherwise known as a CRM expert, is a specialist in customer relationship management software and the relationships themselves.
Usually, a CRM expert works for an ESN or a BtoB agency. He/she may work in a large group or in small structures and must mainly work with customer service, marketing, and web marketing.

If you what to know more about this expert, read also the entire job description of the CRM Consultant.

On the other hand, the role of e-CRM occupies an important place in the field of customer relations on the web; since it coordinates the implementation of digital campaigns across all of the digital platforms of a company.

Salesforce is a CRM (Customer Relationship Management) platform that enables companies to simplify and optimize customer interactions. The Salesforce consultant deals with the IT side of customer relationships and specializes in the Salesforce ecosystem. His role consists of advising companies on implementation strategy and conducting studies to meet all customer needs.

Also discover the role of the Salesforce Consultant

4.3 Network and expense management

Spending management refers to the practice of managing supplier relationships and company purchases. It helps to identify the money spent and make the most of it. In this sense, SAP leads to greater efficiency by automating the entire process. It also reduces supply costs and risks by keeping track of what is brought in, from whom, and for how much.

4.4 Digital supply chain

In addition, the Digital supply is the result of the application of digital technologies. With its end-to-end connectivity, SAP eliminates the use of paper. It also eliminates manual data entry and makes everything reliable and easy.

The IoT is undoubtedly a rapidly expanding sector. Consequently, the role of IoT consultants is growing. They can also help a company in transforming its existing products into connected objects as part of a global innovation process.

Discover the job description of the IoT Consultant

4.5 HR and staff interaction

On the HR side, SAP helps in organizational management and tracks attendance. It also helps to accurately verify payroll and ensure overall HR compliance. Moreover, it improves employees’ feelings and attachment to the company and productivity.

4.6 Experience Management

Moreover, SAP Experience Management helps monitor the interaction of people and the company. In other words, it enhances the experience of interacting with a company to uncover opportunities for improvement. It also reduces the gap between companies and customers.

Jira is a multifunctional platform developed by Atlassian that facilitates the management of development and Agile projects. It is a tracking software that allows teams to define activities, identify blockages and share information.

Also discover the role of the Jira Administrator

4.7 Business Technology Platform

SAP Business Technology Platform has data and database management and analytics, and also intelligent technologies which helps simplify any company’s adaptation to instantaneous market changes.

4.8 Digital Transformation

SAP provides leading intelligent applications and technologies such as AI and machine learning. It helps companies and organizations reinvent themselves, and become more customer-focused and profit-driven.

4.9 Small and midsize businesses

Certainly, small and midsize businesses face a number of challenges. These include cash flow management, supply chain operations, and employee engagement. SAP helps these companies understand the latest industry trends. It also helps them reinvent product branding and embrace leadership change.

4.10 Industry solutions

Finally, SAP also offers more than 25 industry-specific ERP solutions to help companies. With that, organizations get an overview of industry-specific business processes. Some of these industries are aerospace and defense, banking, defense and security, insurance, and high-tech.

To conclude this discussion about what is ERP and the advantages and disadvantages of SAP, it is important to mention S/4HANA. This is because it represents one of the most vibrant areas of enterprise IT. Investing time in developing one’s skills in S/4 can lead to a successful and reliable career. But what is this new iteration of SAP’s ERP all about?

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Each job posting is managed by a duo of professionals. An account manager who knows the companies, their industry and their challenges. And a talent acquisition specialist who is an expert in a specific technology field.

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Tags ERP, IT job description, SAP, SAP careers, SAP HANA

ERP & SAP Job Descriptions

CRM Consultant: Job Description

Post author By Mindquest
Post date 6th August 2021
No Comments on CRM Consultant: Job Description

Use our template to create a compelling and comprehensive CRM Consultant job description to attract top talent.

What is the role of the CRM consultant or expert? How to become a CRM consultant? What are the required skilled and the salary expectation? We tell it all in our CRM consultant job description.

Are you looking for IT mission opportunities in the Tech and IT sectors on a freelance or permanent basis? Mindquest can help you find your next IT mission opportunity. Find CRM missions by browsing our freelance and permanent vacancies available on our digital recruitment platform.

CRM consultant: the job description

A CRM (Customer Relationship Management) consultant; otherwise known as a CRM expert; is a specialist in customer relationship management software and customer relationship itself. When creating a call center, this professional assists in optimizing the relationship with customers. But also in making decisions relating to the choice of IT tools. Usually, a CRM expert works for an ESN or a BtoB agency. They can work in a large group or in small structures and is mainly required to work in collaboration with customer service, as well as with the marketing and web-marketing service.

The role of the CRM consultant is to define, configure, implement and manage the CRM software while promoting its positive impact on the company’s strategy. CRM Software is the backbone of any call centre. Indeed, the CRM software makes it possible to keep all the history of exchanges with customers and to manage the call lists on a daily basis. In choosing which CRM to implement, they can choose between independent CRM software or an ERP (including other business management modules). They manage the CRM software on a daily basis. That is to say, they take care of monitoring developments and finding new improvement strategies. Furthermore, they also collect data concerning customers and their life cycle, and carry out reports.

Discover more about what is ERP (Enterprise Resource Planning)

The CRM consultant is also focused on determining the best strategies to increase customer loyalty and engagement. This professional thus sets up loyalty campaigns and works to understand which are the dissatisfied customers (detractors) and satisfied customers (promoters) by calculating the NPS score (Net promoter score).

Required Skills

How to become a CRM consultant? The CRM consultant must have a perfect command of software packages dedicated to CRM. He or she must also possess solid knowledge in the areas of sales and marketing. Specializing in customer data analysis, it is important that he or she has knowledge and skills in data mining and brand optimization on search engines and social networks. The CRM consultant must demonstrate good analytical skills and be responsive to any changes they need to be able to detect. This professional must know how to approach a project as a whole.

A true specialist in customer relations, it is important that they know all the technical and strategic aspects. In addition, the CRM consultant must have a taste for contact, good listening skills and a sense of service. It is essential that the CRM consultant has a great spirit of synthesis and good adaptability.

Also discover our Job Description: IT Business Analyst

Salary

How much does a CRM consultant make? The salary of a CRM consultant varies depending on the experience of the consultant. But also depending on the scope of their position and the size of the company. Indeed, some CRM consultants only work on the software aspect, while others will be responsible for a large part of the customer relationship.

Within a large group or small business, the salary range for this professional is wide. Generally speaking, a CRM consultant can earn close to €35,000 / year at the start of a career. At the end of his career, he can hope to earn more than €65,000 / year as a senior. The average salary of this professional is around €45,000 per year. The average daily rate for a CRM consultant developer is generally between $400 and $900.

Training and education of the CRM Consultant

Different training courses allow you to become a CRM consultant, with a Bac + 4 or Bac + 5. Graduates from business or engineering schools are usually highly appreciated by employers. It is thus possible to enter a business school or an engineering school, with a diploma with a specialization in marketing or web marketing. You can take a Master in Marketing or International Marketing or join a communication or marketing school. There are also certifications for using software that are popular with employers, such as Salesforce certifications.

Find CRM assignments on our freelance and permanent IT recruitment platform, or join Mindquest so you don’t miss out on any CRM assignments!

Tags CRM, crm consultant, IT careers, it consultants, job description

ERP & SAP Job Descriptions Project Manager

Jira Administrator : Job Description

Post author By Mindquest
Post date 4th February 2021
No Comments on Jira Administrator : Job Description

Use our template to create a compelling and comprehensive Jira Administrator job description to attract top talent.

Jira is a multifunction platform developed by Atlassian which facilitates the management of development projects and Agile projects. It is a tracking software that allows teams to define tasks, identify blockages and share information. This tool is also designed specifically to meet the needs of teams working in Scrum or Kanban. Explore the role of the Jira Administrator.

The Jira Administrator is an expert in this tool. As part of the development of software or application, they play a transversal role to manage requests, raise anomaly tickets, validate workflows, etc.

Also explore the role of the IT Vendor Manager

What is the role of the Jira Administrator?

Within an IT team, the Jira Administrator is responsible for performing the administration of Jira projects, ensuring optimal use of the tool and providing technical support.

Analyse and evaluate technical specifications

Jira is a comprehensive tool which fits into the complex structure of a company’s information system. At first, the job of the Administrator involves analysing the existing IT ecosystem and the organisation of the development teams; in order to make proposals consistent with the operational needs of the project.

Deployment and configuration of the tool

Next, the Jira Administrator is responsible for implementing the changes validated upstream by the functional administration unit. They work in JQL (Jira Query Language), creating workflows and forms.

Documentation and support for migration projects

The Jira Administrator is also responsible for writing, updating and publishing documentation dealing with the efficient use of tools, practices and procedures. It is also its duty to provide the necessary support and supervision to development teams. In order to ensure the correct use of tools and respect for defined processes.

Also discover the other Project Managements roles and career paths

Required skills of the Jira Administrator

Initiative

The Jira Administrator must be a driving force in the evolution of the use of tools, as well as and be in a process of continuous improvement. IT departments need people who go forward on their own to anticipate problems and, above all, find solutions to resolve them.

Great educational qualities

The Jira Administrator must be able to interact in a pedagogical manner with the rest of the teams. They must be able to adapt to the different situations encountered and to different interlocutors. They must be able to present the project, convince and lead the team towards a common goal.

Technical mastery

The job obviously requires in-depth knowledge of Jira, but also mastery of Agile project management methodologies. Usually, knowledge of the JQL language and tools such as Script Runner (scripts in Groovy language), Bitbucket, Team calendars, or even All-in-One Reports is required.

Salary

The average daily rate ranges between €400 and €800.

Training of the Jira Administrator

To become a Jira expert, it is often required to have at least a Bachelor’s degree in Information and Systems Management, Digital Information Management or another appropriate discipline.

But note that other combinations of relevant education and experience, such as holding the Scrum Master Certification, may be considered.

Discover more about what is ERP (Enterprise Resource Planning)

Tags IT careers, it roles, jira, jira administrator, scrum, technology careers

ERP & SAP Job Descriptions

Salesforce Consultant : Job Description

Post author By Mindquest
Post date 22nd October 2020
No Comments on Salesforce Consultant : Job Description

Use our template to create a compelling and comprehensive Salesforce Consultant job description to attract top talent.

Salesforce is a CRM (Customer Relationship Management) platform that allows companies to streamline and optimise their interactions with their customers. The Salesforce consultant is on the IT side of customer relations and specialises in the Salesforce ecosystem. Their role involves advising companies on the implementation strategy and carrying out studies to address all customer requirements.

Also explore the role of the RPA Consultant

What is the role of the Salesforce Consultant?

Define user needs and write specifications

Above all, the first task of the Salesforce Consultant is to collect the company´s needs and offer a set of Salesforce tools that address what the team is trying to achieve. Once the information has been collected, the consultant must write the specification describing the project´s needs and the proposed solutions.

Managing the development of the Salesforce ecosystem

Once the needs and specifications are established, the consultant is in charge of setting up the various tools and managing their development. They often keep assisting the team throughout the project´s life, helping optimise the system and the customer relationship strategy.

User training

Another key mission of the consultant is user training. Once the tools are deployed, the consultant must help teach users how to take advantage of them and help them get a good grip on the platform in general.

Required skills of the Salesforce Consultant

Mastery of the Salesforce CRM tool

The expert must, of course, have perfect knowledge of the Salesforce platform. And have a good understanding of the various tools available within it.

Analytical spirit and rigour

Also, a Salesforce Consultant must have a good analytical mind and good organisational skills. They should be able to process databases and extract relevant analyses to improve the customer relationship strategy in place.

Knowledge of marketing and sales

In addition, to be able to understand the needs of the team; it is useful for the consultant to know and master the essentials of client and prospect relationships. It also pays to have a 360° view of business processes and the specifics of the market in which the company operates.

Within the industry

A Salesforce Consultant can work in a wide variety of organisations; consulting firms specializing in IS, or companies that use this solution, all sectors combined.

Salary of the Salesforce Consultant

The average daily rate fluctuates between €300 and €800.

Training of the Salesforce Consultant

In conclusion, to access this role, it is recommended to have a university degree from a business or engineering school. It is also possible to access this profession by having completed a professional master’s degree specialising in Customer Relations and Marketing. Or in Management Sciences. To specialise in Salesforce CRM, the consultant should later take specific training provided by Salesforce or any third-party training organization.

The Salesforce Consultant can evolve into the manager of a team of consultants or an in-house Salesforce. They can also transition to another customer relationship management solution.

Learn more about ERP and advantages and disadvantages of SAP

Tags CRM, customer relationships, IT careers, Salesforce, salesforce consultant

ERP & SAP Job Descriptions

SAP S/4HANA Overview

What is this new iteration of SAP’s ERP all about? How does it differ from its predecessor, ECC6? Here's an overview of SAP S/4HANA.

S/4HANA represents one of today’s most buoyant areas of enterprise IT. Investing time in developing your S/4 expertise can lead to a very successful and reliable career. But what is this new iteration of SAP’s ERP all about? How does it differ from its predecessor, ECC6? Time for a quick overview of SAP S/4HANA.

S/4HANA is short for “Simplified For HANA (Hi-Performance Analytical Appliance).” While ECC6 objective is to run on a variety of databases from vendors such as Oracle or IBM, S/4HANA; as its name suggests; can only operate on SAP HANA. Launched in 2015, SAP’s in-memory database allows for increase data access speed and greater live data analysis capabilities. This is a key advantage in the era of the connected enterprise and data insights. Additionally, a different column-based data organisation allows for the reduction of the number of databases needed to integrate all the information. This allows to streamline and speed up data analysis.

But let’s dive into the details of this overview of SAP S/4HANA.

SAP S/4HANA vs ECC6: A New UX

Additionally, S/4HANA comes with significant updates. Among the most immediately noticeable changes is the system’s reliance on the SAP Fiori 3 UX. The new user experience streamlines day-to-day use of the platform for both developers and end-users.

Learn more about the advantages and disadvantages of SAP

Module updates and data integration

Another big change introduced by S/4HANA comes in terms of module and component organisation.

Firstly, data from what were two separate modules; Financial Accounting (FI) and Controlling (CO); is now integrated into a single pool of information: the Universal Journal. The new arrangement allows users and business managers to make better and faster decisions from a more holistic financial and management perspective.

By integrating all accounting-relevant information from various components into a single, universal journal, S/4HANA speeds up data processes by eliminating redundancies and data reconciliation. The result is a data insights ecosystem that puts less strain on the system and has a reduced memory footprint.

Embedded analytics and Machine Learning

Additionally, a built-in data analytics module further supports this integrated data processing approach. Embedded Analytics leverages SAP ABAP Core Data Services technology to create Virtual Data Models out of operational data and provide real-time operational reporting. In other words, everything that business users need to operate from a smart business cockpit packed with data insights and forward-looking tools.

Furthermore, embedded Machine Learning capabilities push these predictive tools to a new level, allowing companies to build smart applications like predictive pricing and maintenance.

Greenfield vs. Brownfield implementation

First of all, it is important to note that not all S/4HANA migration projects work in the same way, and therefore, the expertise you will require and obtain will depend on the type of project you are involved in.

A greenfield implementation refers to the process of adopting S/4HANA and designing its ERP system from scratch. This approach parts from the business and operational needs of the system to then come up with the technical infrastructure that will make it possible. Greenfield projects can be applied when an organization has no previous ERP system or processes in place, as well as when it wants to design a completely new one.

Conversely, brownfield implementations part from already present processes or systems and convert them to the S/4HANA platform. This process involves the revision of the entire previous ecosystem and then the optimisation of existing processes. Companies who are already working with SAP’s previous suite (ECC6 and want to upgrade to S/4HANA, often apply it.

Blueprinting

Preparation is fundamental. A successful migration to S/4HANA is dependent on the proper outlining of a series of key processes. Since the ERP suite has a one source of truth approach, these involve integrating all relevant data into the same data pools. The processes will be approached differently in greenfield and brownfield migrations.

For example, all accounting-related data will be entered once into the Universal Journal. A similar process will be carried out to unify all partner-related information into the Business Partner data pool. A thorough mapping and configuration of New Asset Accounting will be required to migrate to S/4HANA finance, etc.

The team in charge of the migration will need to make an inventory of all preexisting data sets and figure out a way of adapting them to the S/4HANA ecosystem. These processes involve a lot of data cleaning and reconciliation and can take a lot of time. However, companies must ensure they put enough focus on this step, as it will serve as the backbone on which to build a next-generation ERP and a truly intelligent digital enterprise.

This overview of SAP S/4HANA piqued your interest? Want to make the most of S/4HANA’s career potential? Check out also our comprehensive S/4HANA Careers Guide.

Tags ECC6, ERP, S/4HANA, SAP, SAP Fiori, SAP S/4HANA

ERP & SAP Job Descriptions

The Different S/4HANA Roles

Post author By Mindquest
Post date 8th April 2020
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What are the different S/4HANA roles that IT professionals can choose to take?

As a result of the impending 2030 deadline, businesses still relying on SAP’s older software find themselves in a race against the clock to migrate to S/4HANA; a lengthy and hefty task. But early adoption has been sluggish, and few SAP specialists have had the chance to get hands-on experience with the technology.

Demand for S/4 skills is higher than ever and will only increase in the coming months. Both newcomers and SAP veterans have now the chance to jump on the S/4HANA bandwagon and give a boost to their career.

Functional vs. Technical roles

Just as with ECC6, there are two main categories of S/4HANA roles: functional and technical. However, these two categories often overlap with one another, and the best specialists have a combination of the two.

Then, functional roles essentially serve as the link between business and solution development, helping organisations design and implement S/4HANA environments. These profiles combine a sound technical understanding of SAP’s ERP suite with domain expertise – having knowledge of, for example, finance or HR. They also possess strong communication and leadership capabilities. Therefore, a functional expert has a strong business background and a very good understanding of business flows and processes. Thus, that leads them to be responsible for customising the ecosystem after the implementation of new flows or after an evolution in the core model.

On the other hand, technical roles, as the name suggests, have more to do with the development (coding), monitoring and running of S/4HANA applications. Their main strength is in IT, and less so in industry knowledge or interpersonal skills. However, that doesn’t mean technical profiles don’t need to be competent in these areas – soft skills are becoming more and more crucial for IT professionals.

Functional roles

Specialists in functional S/4HANA roles come from a technical background or are at least well-versed in the technical requirements and capabilities of S/4HANA. Then, domain or industry expertise is a must, as they must have a good grasp of all those non-IT-related concepts to design efficient solutions.

Moreover, a great part of the functional specialist’s job is coordinating with business leaders, end-users and all the other roles involved in the SAP project. Consequently, they also must be good communicators and have well-developed project management and organisational skills.

Also, the specific role within the team mostly depends on the depth of focus and level of seniority. The main functional roles include:

Business Analyst

Firstly, SAP Business Analysts are responsible for assessing and defining the business case driving S/4HANA implementation. These professionals understand the ins and outs of SAP’s platform, leveraging great business and industry acumen to identify what ERP solutions can be applied to optimise company operations. They also help train end-users in the use of the platform.

They often come from a business background or have extensive experience in the specific industry and practice (e.g. Finance or manufacturing), a skillset they complement with S/4 training and know-how. Others started in IT and have later garnered valuable business and consultancy expertise.

Application / Module expert

These are very focused business analysts or more technical profiles specialised in a particular S/4HANA module (e.g. Finance, Sales). These subject matter experts can provide advice and implement SAP components or oversee their day-to-day operations — or both. It is a must for module experts to be proficient in the area of business to which their module relates.

A good example of an SAP application expert is the SAP FI/CO consultant or analyst. These professionals are specialists in de Finance and Controlling modules, expertise which they combine with financial wisdom to help companies produce reports and streamline operational costs.

Solution Architect

As their title suggests, solution architects are the ones designing the S/4HANA environment based on the company’s business needs. They also have a big-picture mentality, which they mix with a deep understanding of SAP tools and other software and hardware tools to devise custom-made ERP systems.

In addition, architects need to be good at communicating their vision and collaborating across the many teams involved in a project, both in technical roles and in more business-related areas.

Project Manager

Somewhat the least technical role of them all, the project manager coordinates the full life-cycle implementation and configuration of S/4HANA projects. Think of them as a sports team coach. The project manager keeps track of project goals and progress while ensuring that every moving part is on the same page.

Moreover, these are individuals with strong leadership and communication skills and that have a knack for problem-solving. They possess a good understanding of the S/4HANA platform and its different modules. In fact, SAP project managers usually have a business background as well as expertise in core modules (e.g. Supply Chain or Finance). Under today’s continuous improvement and delivery (CI/CD) paradigm, project managers must also be proficient in Agile development methodologies.

Technical roles

These are the developers and specialists responsible for delivering and maintaining the SAP solutions as designed by the functional half of the team. Technical specialists are also often involved in the design phase of a project and can help advice on capabilities or ways of approaching a problem. The best specialists in technical positions tend to have good business and domain knowledge and are able to put themselves in the shoes of the functional specialist.

Technical S/4HANA roles include:

ABAP Developer

Creates, tests and implements S/4HANA solutions using SAP’s proprietary ABAP language. These are SAP’s hardcore coders, in charge of the platform’s back end and making the application work. They also are, of course, great coders, and they need to possess strong analytical and problem-solving skills.

The best ABAP developers combine mastery of S/4HANA modules with great creativity to deliver efficient and lean software solutions. They are also fluent in DevOps and Agile development methodologies and work well in CI/CD product cycles.

SAP Fiori Developer

They are the front-end counterpart of ABAP developers. SAP Fiori is SAP’s advanced user experience (UX) engine. Fiori developers work together with their ABAP piers to develop the visual interface of S/4HANA applications.

In addition, these technical professionals are good coders, but they also possess skills in end-user-related areas like psychology

SAP Basis Administrator

The equivalent of a System Administrator in other platforms, SAP Basis administrators configure and ensure the correct performance and the reliability of the whole S/4 environment. They also have a mix of technical and interpersonal capabilities and do a lot of landscape management and monitoring.

Basis administrators have a deep understanding of the S/4HANA ecosystem and its different modules, but they are also knowledgeable in ABAP, Linux and Java. They also have good collaboration skills, as they need to coordinate with technical colleagues and end-users to keep the system in perfect shape.

Security Analyst

Moreover, administers and monitors security roles and authorization profiles for S/4 systems. Security analysts can be also considered a more focused version of a basis administrator, combining deep technical knowledge of the SAP environment with a focus on security.

Security analysts are proficient in SAP’s role-based security concepts and Profile Generator. They also need to be able to speak to infrastructure-level security concerns to other, less technical roles within the IT team or business managers.

Data analyst

Lastly, these professionals leverage business intelligence and data management to produce insights that help inform business decisions. They are also experts in data engineering and databases, able to create high and low-level data product designs based on business and technology requirements. Moreover, data analysts are experts in SAP HANA in-memory database, and they need fluency in Agile methodologies to be able to collaborate effectively with the rest of the technical team. Additionally, the best data analysts possess good business and domain acumen, which lets them reach deeper and more actionable insights and better communicate with their business peers.

Want to make the most of S/4HANA’s career potential? Also Check our comprehensive S/4HANA Careers Guide.

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Tags Career Guide, ERP, IT careers, S/4HANA, SAP, SAP careers

ERP & SAP Job Descriptions

SAP FICO Consultant : Job Description

Post author By Mindquest
Post date 27th February 2020
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Use our template to create a compelling and comprehensive SAP FICO Consultant job description to attract top talent.

The SAP FICO consultant is responsible for developing and implementing SAP-based ERP solutions, focusing on the finance and controlling areas. They work closely with the client’s finance team to analyze and design SAP FI/CO solutions, perform testing and ensure the stability of the solution.

The SAP FICO module is one of the most widely used SAP modules and includes SAP FICO configuration and usage. Therefore, aspiring SAP FICO consultants should have a strong foundation in all aspects of the SAP FICO module to succeed in their role.

Find SAP FICO Consultant missions on our freelance and permanent IT recruitment platform, or join Mindquest so you don’t miss out on any SAP assignments!

What is SAP FICO?

SAP FICO is a functional component of SAP ERP, used in many large companies to generate and manage financial statements. It is used for reporting, but also for analysis for decision-making. Explore the role of the SAP FICO Consultant

Learn more about SAP careers from this SAP project management expert. You might also want to explore the role of the Salesforce Consultant

Above all, we are talking about two modules: SAP FI (Financial Accounting) for the Finance part and SAP CO (Controlling) for the Management control part:

The SAP FI module allows companies to generate financial statements such as balance sheets or profit and loss reports. It is itself made up of secondary modules dedicated to specific accounting processes: Customer Accounting (FI-AR), Fixed Asset Accounting (FI-AA), General Ledger (FI-GL)…
The SAP CO module manages the planning, reporting and supervision of operational costs. A determining module to improve the profitability of a company, it is also composed of secondary modules: Cost control by product (SAP CO-PC), Accounting (SAP CO-OM-CEL), Analysis of the income statement ( SAP CO-PA)…

As a consequence, the SAP FICO consultant is an expert on these specific modules. Before installing the software, their primary role is to analyze and define the needs of the company. They can then have an advisory or support role.

What is the role of the SAP FICO Consultant?

Analyze and assess user needs

Before installing the solution, the SAP FI / CO consultant must analyze and understand user needs. As a result, they will be able to precisely define which functionalities to configure.

Solution and functionality development

Once the assessment is completed, the role of the consultant is to implement the solution. His knowledge of business case allows him to develop tailor-made functionalities to fully cover the needs of the company.

Train future users

After installing the solution, the SAP FICO consultant must ensure that future users can handle the software. They then train future users and play a support role in the event of any problems.

SAP Implementation Best Practices: ADIDAS case study

Required skills of the SAP FICO Consultant

How to become a SAP FICO consultant? Here is a list of the skills needed to succeed in this career.

Technical expertise

As an expert, mastery of the SAP FICO modules is obviously essential. The consultant must have very good technical knowledge in order to be able to fully meet the client’s needs and to develop suitable functionalities. But also to validate and document the project requirements.

Knowledge of accounting, corporate finance & management control

Firstly, business knowledge is essential for the FICO consultant: they must master and understand the end user’s problems, as well as the business processes involved, to set up suitable workflows in the information system.

A good analytical mind

Soft skills are also essential the SAP FICO consultant must be able to better analyze the processes and business lines of the company, to determine if the necessary functionalities fall under a standard use of SAP FICO or if they require custom development. They also often act as an intermediary between technical teams and trades.

Listening skills and pedagogy

Then, to better understand the needs of the company, the SAP FICO consultant must have good interpersonal skills and always remain attentive to their client and future users to assess their needs. Likewise, once the solution has been implemented, the consultant will have to provide training for future users: being a good communicator and teacher is therefore very useful.

Also read the 5 key benefits of hiring a SAP FICO Consultant

Context

SAP FICO consultants can work either in-house or externally.

In-house consultants work for the organization during and after the implementation phase, while external consultants are only involved in the implementation.

Moreover, consultants are responsible for system configuration and execution, based on business requirements, GAAP analysis, process improvement, and identifying new opportunities or products. Thus, their role is more significant than that of end/power clients since they are accountable for successful execution of the system. Becoming an SAP FICO consultant is a major career advancement.

In addition, the SAP FICO consultant plays an important role during a digital transition. It is usually the large companies that use this type of profile. Recently, some SMEs have integrated this tool into their activity to gain competitiveness. Today, the needs of companies in SAP FICO expertise are numerous.

Salary of the SAP FICO Consultant

How much does a SAP FICO Consultant make?

The salary of a SAP FICO Consultant can also vary depending on several factors such as location, years of experience, industry, and company size. According to Payscale, the average salary for a SAP FICO Consultant in Europe is around €61,000 per year, with the range typically falling between €40,000 to €89,000 per year.

While according to Glassdoor, the average salary for a SAP FICO Consultant in the United States is around $97,000 per year, with the range typically falling between $75,000 to $120,000 per year.

However, the actual salary can differ based on the country and specific location within that country.

Training of the SAP FICO Consultant

The FICO functional consultant can come from a business school with a finance option, an engineering school, or even from an accounting background. However, it is generally necessary to pass the various SAP certifications concerning the SAP FI and SAP CO modules, as well as to have several years of experience in the implementation and support projects.

In conclusion, a SAP FICO consultant typically evolves by taking on increasingly important integration missions and supervising a team. As they gain more experience and expertise in the field, they may be entrusted with critical integration projects that have a significant impact on the organization’s financial systems and operations. Thus, this offers opportunities for growth and advancement in the field of finance and technology.

Learn more about the advantages and disadvantages of SAP

Are you looking for IT mission opportunities in the Tech and IT sectors on a freelance or permanent basis? Mindquest can help you find your next IT assignment opportunity. Find a SAP FI CO Consultant mission by consulting our freelance and permanent mission offers available on our digital recruitment platform Mindquest :

Tags IT careers, SAP, SAP consultants, SAP FICO, SAP FICO Consultant

ERP & SAP Job Descriptions

IoT Consultant : Job Description

Post author By Mindquest
Post date 29th January 2020
No Comments on IoT Consultant : Job Description

Use our template to create a compelling and comprehensive IoT Consultant job description to attract top talent.

IoT is undoubtedly a rapidly expanding field. Accordingly, the IoT consultant role is on the rise. An IoT consultant is involved in the development of IoT projects in all types of companies. They can also help a company transform its existing products into connected objects as part of a global innovation process.

Also discover the role of the IT Business Analyst

What is the role of the IoT Consultant?

Support and advise the company before, during and after making the decision to enter the IoT space.

The first step in the IoT consultant’s mission is often to analyse the situation and understand the level of stakeholder awareness. The world of connected objects is complex, therefore the consultant must ensure that the project is coherent and beneficial for the company.

They must also assess the opportunities and risks that connected objects can offer in relation to the specific context of a company (sector, products, customer uses, internal organization, etc.). They then estimate the investment required, in terms of time and costs for a given project.

Identify customer needs and define a strategy

Further, the IoT consultant must make recommendations that take into account the capabilities and constraints of the company. For example, it can perform an IT and technology audit, design a business plan, and design an implementation plan.

Develop complex analytical solutions

In addition, the IoT consultant often plays a key role in drafting the project’s specifications, all in coordination with the other departments of the company. They can then subsequently manage the implementation of the project, playing a coordinating role to ensure the correct deployment and monitoring of the projects concerned. This process covers the implementation of IoT products and services, as wells as of user training and support procedures.

Learn more about the advantages and disadvantages of SAP

Required Skills

Listening skills and excellent analytical skills

The IoT consultant must also demonstrate great listening skills to best meet the expectations of their client. Their adaptability must also allow them to interact with any type of interlocutor, regardless of their level of seniority or their knowledge of IoT technologies.

Advanced technical knowledge

The IoT consultant must obviously have a deep and broad knowledge of information and communication technologies and, in particular, of the latest technologies developed in terms of connected objects. They must also be able to work with technical experts whose language they must understand and have mastered.

The soul of a leader

Moreover, to lead a team and convince them to embark on often profound changes, IoT consultants must be able to assert their ideas, as well as to get their clients to trust them, despite possible resistance from certain stakeholders.

Great responsiveness and curiosity

Dynamic, lively, reactive, they must learn how to continuously evolve in an often-complex customer context, be creative and keep strengthening their proposal skills.

Education

To access this profession, one must go to engineering school (some have IoT-focused programmes or specializations).

Dual management skills in a business school are also highly appreciated.

And, remember — An IoT consultant is an expert. Access to this role is therefore not possible right after graduation. Job seekers must first have experience in business and in project management related to the Internet of Things.

Deeping on the difference between Big Data and Business Intelligence

Tags iot careers, iot consultant, IT careers, Who is Who