AI for recruitment. AI penetrates all areas and promises tremendous gains in efficiency, speed and performance. There has been a lot of media buzz lately around its recruitment applications. What long-term impact will AI have on the staffing industry? Used well, these new technological tools will allow recruiters to focus on their added value and; paradoxically; make the recruitment of the future more human.
AI promises in automation
For the past twenty years, we have witnessed an ever more extensive and efficient automation of the recruitment processes. These developments are built upon extremely complex analytical models. Defining and anticipating the skills that the company needs, identifying the most suitable talent and ranking candidates based on precise job criteria are processes that require taking into account many variables.
Moreover, through its ability to consider contextual elements as rich as they are varied, artificial intelligence promises to make this level of automation a reality. In a field like IT recruitment, where time is of the essence, being able to quickly match candidate profile with company requirements is a decisive advantage.
Artificial intelligence in IT recruitment
In the recruitment of IT freelancers, for example, AI makes it possible to process very quickly huge volumes of data linked to the profiles of candidates. Previous gigs, areas of expertise and preferred sectors, years of experience… But also exogenous data such as the candidate’s place of residence and travel times. AI also makes it possible to analyze the quality and interest of the positions offered. Helping identify the types of projects that are most promising in terms of career development.
Furthermore, considering elements linked to quality of life or to the characteristics of the offer maximises the chances of success of an investment; by making it possible to identify profiles with high potential and that are likely to be interested in the mission.
AI for IT recruitment: Towards an uberisation of recruitment?
AI’s capabilities are making great strides in matching supply and demand. Hence the emergence of fully automated solutions, of players who “platformise” recruitment. Which bring about a vision of recruitment as an almost exact science.
This vision would like technology to replace human appreciation entirely; thus putting an end to the recruitment profession and replacing it with ever more sophisticated and intelligent algorithms.
But this vision is implausible. Recruiting is not just a science, it is also an art.
IT recruitment: the human touch
In recruitment more than in any other field, the human being occupies by definition a central role. Soft skills, matching the values and culture of the company, and compatibility with other team members… They are all key factors for a successful placement. As much as the level of education, years of experience, references or results obtained in a technical test. And yet, these are all parameters that an artificial intelligence can never assess as well as a human.
Even more so when we talk about recruiting for high-level positions. It is hard to imagine choosing a CIO or an Innovation Director via a fully automated process. Neither the candidate nor the company would subscribe to it.
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From artificial intelligence to augmented intelligence
It is really a question of going beyond the dialectic “all digital vs. all human”. Recruitment professions must integrate AI and make the most of it as a tool for human decision-making. And thus allow the business to refocus on its true added value.
AI involves a real qualitative leap, reducing the risk of error and saving unprecedented amounts of time. AI will certainly replace humans on certain tasks, but mainly in repetitive and boring tasks. It increases the performance of the recruiter by allowing faster and more targeted searches. And thus optimizes time and communication with the candidate. Far from dehumanizing the relationship, AI, on the contrary, allows us to focus even more on humans.
Artificial intelligence for recruiter: the next level
This is good news for recruiters. These new tools will allow the profession to gain new levels of recognition, with richer and more interesting daily tasks. Also, it will give us the ability to understand the needs of the company in terms of skills. To create a stronger connection with the candidates. As well as to understand the aspirations and constraints of each party involved.
It is also and above all good news for candidates. Because recruiters will be able to devote more time to them and offer them a better experience. Firms will be able to enrich their service offer with more support. Especially in the key stages of onboarding and taking of office of the selected candidate.
It is, therefore, the human-machine association, the combination of artificial intelligence and emotional intelligence. That will revolutionise recruitment and put people back at the heart of the processes. We may no longer be talking about Artificial Intelligence, but augmented Intelligence.
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