Tag: it talent

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Growing your career: permanent & freelance IT Consultants

How to become an IT consultant that stands out from the crowd

How to Become an All-Terrain IT Pro
Standing out from the crowd as an IT professional isn't always easy. Here are a few quick pointers that will help you get to become an all-terrain IT Pro.

Nowadays, it is not enough to become an IT consultant, you need to stand out from the crowd to succeed in your career.

Here are a few quick pointers that will help succeed in your career path as an IT consultant.

Become an All-Terrain IT Pro

1# Reach a good level of experience

Cultivating a solid background at the end of your studies will allow you to differentiate yourself from candidates who are either too junior or too senior and therefore too expensive. Five to ten years of experience is usually the sweet spot in terms of employability.

2# Forget hyperspecialisation

Locking yourself into a skill and mastering it from start to finish may seem like the right way to go in order to differentiate yourself from overly generalist profiles. And in fact, there is nothing wrong with specialisation. It can be a solid career strategy. However, in the world IT —and especially if you are an independent contractor— it pays to adopt a multi-specialization approach. You don’t have to confine yourself to a single language or skill. You should not be satisfied with simple expertise either. Aim for “mastery”. Recruiters will move on quickly if mastery is not conveyed through your CV and profile.

3# Certify yourself

Having the right certification for the right position is a good approach. Certifications worth pursuing include Microsoft certifications, Ninja, Dev Star, and Code Crazy.

4# Soft Skills

Mastering the technical part of a position is not everything. Your personality will also weigh in the balance. Recruiters are looking for candidates who can be at the same time pleasant, knowledgable, committed, brilliant, altruistic, punctual, cunning, eloquent, humble, methodical, polite… Whether it is negotiation or communication, you need to master your soft skills as well. These are the essential soft skills every IT professional should have.

5# Compensation

Sensitive topic, but be realistic with your salary expectations and be ready to lower them a bit is the market calls for it. Especially considering the economic uncertainty brought about by the o pandemic.

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About us Captains’s Log

Calling on Freelancers: A Winning Strategy for IT Departments in Times of Crisis

IT Contractors: How to Manage Your Activity in This Unprecedented Period
The dual health and economic crisis we are going through creates a particularly high level of uncertainty and instability. How to manage your activity?

While flexibility, responsiveness and speed are more necessary than ever, the use of independent consultants takes on a new dimension.

Manage emergencies

IT departments – and especially support services – were put to the test during the lockdown. Between the massive deployment of remote work, the explosion of security threats and the problems of VPN congestion or application availability, support teams have had to deal with a major increase in requests. And this, overnight and under a lot of pressure. The business continuity of the company – and therefore its survival – is at stake.

Imagine that your organization is facing a massive ransomware attack. If you are not able to mobilize the right skills in-house very quickly, you expose yourself to serious consequences in terms of data loss and potential suspension of your activity.

Using freelancers such as cyber security consultants makes it possible to respond very quickly to the overload of work and to absorb the peaks in demand. Whether these are basic requests or tasks requiring specialized skills, calling on additional reinforcements on an ad hoc basis allows the company to have all the responsiveness necessary to respond to these exceptional and urgent situations.

Dealing with uncertainty

While the lockdown has plunged companies into paralysis or at least a slowdown in their activity, the looming economic crisis will be a long-lasting problem. Uncertainty and doubt set in, challenging businesses to continue to grow when they are virtually forced to navigate on sight.

In this context, agility and the ability to adapt are crucial. IT departments have long been used to working in project mode, but this ability to mobilize the best skills very quickly for success will become absolutely essential moving forward.

Ambient instability greatly increases the risk, especially in terms of recruitment. Caught between the need to restart as quickly as possible and the threat of economic crisis, companies must nevertheless act. In the IT field, using freelancers makes it possible to reinforce existing teams in an efficient and less risky manner.

Did you plan to recruit a Data Scientist or a Product Manager on a permanent contract before the economic and health crisis broke out? Opt for a freelance profile while things stabilize internally and externally. Companies can find the talented and experienced consultants they need, while still maintaining the budgetary and organizational flexibility needed if the situation worsens or if the prioritization of certain projects needs to be changed.

Without forgetting that freelancers have, in essence, a great capacity for autonomy and adaptation and are also more used to teleworking. They are therefore a particularly suitable response to the crisis.

Accelerate development

Despite the difficulties and complexity of the current context, there is no reason for companies to get stuck. On the contrary, they must find the tools to continue to develop and grow. This crisis is a test: companies must not only prepare for a quick recovery, but also think beyond the crisis and build solid and innovative models for tomorrow.

For these reasons, structuring technological projects and IT architectures that enable business transformation is at the heart of the game. It is essential, even vital, to continue to implement them, and even to accelerate them. However, the success of these strategic projects largely depends on the teams in charge. So how do you make sure you have the most competent people possible?

Using one or more experienced freelancers on specific IT subjects, such as cloud or machine learning, can save a lot of time and significantly speed up these major projects. In addition, the contractual relationship between freelancers and the company often requires them to make a higher commitment in terms of performance and quality of service.

In conclusion, the use of freelancers is not a one-size-fits-all solution and must be part of a more comprehensive strategy. But it represents a flexible, responsive and efficient solution for IT departments, which must more than ever learn to juggle between internal and external employees to emerge winners from this period of instability. One thing is clear: the success of companies in these times of crisis depends in large part on the skills and talent it can mobilize.

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Hiring an IT consultant IT Decision-makers

Remote Hiring is Here to Stay: a Fresh Take on IT Recruitment

Remote Hiring is Here to Stay: a Fresh Take on IT Recruitment
Remote hiring has become as much of a necessity and a reality and, just like telework, it comes with its own set of challenges and peculiarities.

Any activity that could afford it went remote with the arrival of Covid-19. Now, as the months ahead remain uncertain and companies discover that is possible to operate remotely, the exception has become the norm. A recent Gartner survey confirmed the writing on the wall: a sweeping 82% of business leaders are planning on allowing at least some level of remote work moving forward, even after the pandemic is over. Yet despite being the other side of the employment coin, recruiting has not received that much attention thus far. In fact, remote hiring has become as much of a necessity and a reality and, just like telework, it comes with its own set of challenges and peculiarities.

Remote hiring & the new recruitment landscape

Gone are the days of overcrowded career fairs full of eager master’s students elbowing each other to get a minute with a representative of one of the top companies present. So are the endless rounds of in-person interviews that have candidates repeatedly come into the employer’s offices and meet half the team.

From now on, businesses will conduct fewer and more focused interviews, mostly online. Only the more critical and senior positions will get greater face-to-face time, with the rest of candidates being interviewed remotely except for perhaps the last interview, which is often just used to meet the chosen candidate and establish a more personal connection — something rather important in the colder remote work environment. In the case of IT contractors and temporal employees, however, the selection process is most likely to move completely online as flexibility and speed can be more of a priority.        

Career fairs and other networking events will also move online or even disappear completely, in favour of a new model that can accommodate safety measures while allowing for talent attraction. Eliminating the physical barriers of traditional career fairs will, in turn, expand the pool of candidates available to companies and democratize access to the top positions. Companies will be able to seek the best candidates regardless of location, while candidates will get to apply to positions that otherwise would have been completely out of reach.

A new series of challenges for employers with remote hiring

But moving the hiring process online will create new problems while solving existing ones. Assessing a candidate’s fit for the position and the company is more challenging when done through a computer screen. And there is a lot to assess in today’s candidates.

Hunting for the most in-demand technical IT skills was already tricky before the pandemic. Especially for the more niche skill areas, HR managers and recruiters who did not have that deep a technical expertise often had troubles assessing the technical skills of IT candidates.  

On top of that, the current crisis has created a need for IT professionals to possess a series of more business-focused skills. From change management and compliance to business intelligence, recruiters now have one more checklist to worry about when evaluating candidates.  

Additionally, the unique conditions of remote work make soft skills more important than ever. Softer skills like creativity and entrepreneurship were already becoming a must-have for IT experts. Now, interpersonal and communication skills are key to ensuring efficient teamwork dynamics and workflows. So is cultural fit. Employees need to be proactive in reaching to colleagues, making their work more visible and being open about their needs. Unfortunately, soft skills are some of the hardest qualities to assess when not face-to-face.  

Looking ahead

Both the new recruitment environment and the difficulties it brings along are forcing companies and hiring managers to come up with new best practices and processes in order to attract and retain the best candidates.

Ideally, the new approach combines a better and more targeted online interview model, with personal know-how and the use of the latest technological tools. For example, AI can help recruiters identify candidates who match the job’s criteria and are a

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Hiring an IT consultant IT Decision-makers

HR Managers: How to Assess the Technical Skills of IT Candidates

HR Managers: How to Assess the Technical Skills of IT Candidates
It can be difficult for hiring companies to assess the technical skills of IT candidates.

Undoubtedly, it can be difficult for hiring companies to assess the technical skills of highly specialized IT candidates. Especially when recruitment duties fall more heavily on the HR or Purchasing functions rather than on the more tech-savvy IT managers. 

That is even if you consider yourself to be an industry insider who knows all the ins and out of your company’s market. As a hiring specialist, you probably do not have the level of detail needed to assess a candidate’s skill in any of the technical areas of expertise currently most in demand.  

But that does not mean you are helpless. Not at all. Here is a series of steps that will help you identify top tech performers regardless of their specialty.

Assess the Technical Skills of IT Candidates

Start with the CV

The first step in the process of recruiting any candidate is CV analysis. Beyond providing an overall idea of a candidate’s profile and trajectory, a careful look at a CV also offers an opportunity to start filtering early on and be more efficient.

Tips on indicators to look for

Look at these indicators to get a first impression of an expert’s technical skills:

  • Real-world experience: someone who has worked on actual AWS migration projects, as opposed to someone with just an educational background, will have a deeper knowledge of this technology stack and related AWS tools (CodeDeploy, CodeBuild, CodePipeline…)
  • The level of that experience. Of course, a consultant with 25 years of experience and major projects on their back will be more skilled than a more junior profile
  • Specific training and certifications on given technologies. Yes. Education is still important. Not as a substitute of experience, but as a complement that demonstrates a candidate’s professional and career-oriented attitude and validates the depth of their expertise.  
  • The level of detail with which a candidate lists all skills and technologies. A truly experienced IT professional will have no problem specifying what programming languages, stacks and platforms. They dominate and to what level. Whereas someone with not as much experience will opt for more general and vague terminology.

Community involvement

Moreover, not all tech and IT professionals get involved with their community and attend events. Being an active member of the community is not a prerequisite for being good at one’s job. But it sure helps.

If you spot a candidate who attends trade conferences, shares their expertise on forums, or leads workshops on their area of ​​expertise, chances are they are the kind of committed and driven professional you are looking for. Positive signs here include having an active GitHub profile, which allows users to share original code and have an open debate a variety of issues.

Ask the right interview questions

The interview is the next step. Asking the proper questions about the skills covered in the CV and the job offer will allow you to get a more precise idea of ​​the candidate’s level of expertise.
Do not hesitate to ask for more detail on the candidate’s past experiences, to alternate open-ended questions and very concrete ones, and to propose hypothetical scenarios. Take the time to prepare your questions in advance.

If your level of understanding of the candidate’s area of ​​expertise is very limited, do not hesitate to be accompanied by someone who can help you prepare and conduct the technical part of the interview.

For more advice, particularly on how to approach interviews with independent contractors, you can check out our article on the 5 key questions to ask a tech or IT freelancer.

Put the skills to the test

Nothing beats an old-fashioned test when it comes to demonstrating certain skills. It is very common for companies to have their IT candidates take task-specific practical tests, both to assess their technical capabilities and other parameters such as essential soft skills and cultural fit.

Again, you can enlist the help of a tech-savvy colleague to design the test and interpreted. It is standard practice to develop a range of tests covering the most common positions, but you will need to do some extra work for areas of expertise that are not so ubiquitous or if the candidate needs to fulfil very specific project specifications. Working with an industry-specialized recruiter can also give you an edge here.  

Check the references

Last step: checking a candidate’s references. As it is the case with any other position, this process takes time but is essential to avoid mistakes. Especially when you do not know too much about the skills you are vetting.

Compare the answers that the candidate provided during the interview to what former employers have to say. Ask these employers about the depth of the candidate’s knowledge, as well as their role within the project and overall performance. Here you also have a chance to corroborate your first impressions of the candidates cultural fit and their soft skills.

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IT Decision-makers Tips & errors to avoid

Strengthening the IT support team: the top back-to-school challenge for CIOs?

Strengthening the IT support team: the top back-to-school challenge for CIOs?
Strengthening the IT support team ? Many companies have been hit hard by the Covid-19 epidemic.Their new mantra: adapt, anticipate, and reassure internally.

Many companies have been hit hard by the Covid-19 epidemic. Disruption was inescapable, from decline and suspension of activity to forced restructuring of teams and processes. IT teams were among the most impacted by these upheavals, as IT decision-makers had to take on a new role to help their organizations navigate the crisis. Therefore their new mantra: adapt, anticipate, and reassure internally. Is then strengthening the IT support team the top back-to-school challenge for CIOs?

As we approach the start of the new school year, the challenges for CIOs and other IT managers are increasing. Like who awaits impending doom, they are faced with the threat of a new lockdown at any minute. Adapting to a new way of working and conducting business won’t be easy either.

It is now more strategic than ever to strengthen their IT support team, guaranteeing operational continuity and completing the digital and organizational transformation of the company. Yet budget and organisational constraint make this a challenging endeavour.

Strengthening the IT support – A front-line service

IT support has always been a vital service within the company. Operating as an internal customer service, it helps solve end-user problems, responds to all their requests related to the work environment, and improves productivity.

In just months, the pandemic has strengthened the role of IT within organizations and propelled the IT service to the front line. While some companies had to completely shut down activity during lockdown, many were able to remain active thanks to telework.

But managing such a sudden and massive transition has required significant technical and organizational adaptation. Setting up collaboration tools, remote troubleshooting and technical assistance, rapid resolution of incidents, training of employees regarding cybersecurity risks… IT support teams had to put in long hours to ensure the proper functioning of remote work.

Moreover, to complicate things, cybercrime has skyrocketed since the start of the pandemic and continues to rise.  Hackers are taking advantage of the human and organizational weaknesses of companies, targeting remote access points and employee email. Finding the right security experts has become a big challenge for businesses in recent months.

In short, IT support teams have made themselves more essential than ever.

Facing new challenges

The challenges related to the Covid-19 crisis add to a multitude of already existing challenges within IT support teams. Issues such as cost reduction, process optimization and quality of service have only acquired more importance.

The notion of the internal customer is leading many companies to redefine their structure and put the user at the heart of the process to improve employee experience. This perspective, which brings benefits like satisfaction and fluidity, often requires support teams to unify points of contact, collect feedback and proactively participate in improving the image of the overall IT department.

Another challenge: reducing tasks with low added value and exploiting technologies such as AI to automate as many operations as possible. The idea here is to allow support teams to focus on more strategic tasks like provide guidance to users.

IT support managers have also one more major new challenge: communication. They need to be transparent and reassuring with their team and play an important role in raising employee awareness about increased security threats.

Set up an adapted Talent Strategy for strengthening the IT support team

To have a good IT support, you need to start by having a suitable team. Having the right people in place is an essential condition for success, as it is often the skills and motivation that make the difference between an efficient support service and an insufficient one.

But how do you make sure you have a strong team? You can start by following these few tips:

  • Perform an audit of current skills within your support teams: look at what skills are missing, see if key skills are concentrated in too few employees, etc.
  • Adapt your team’s organization to be able to call on the right people at the right time: in an emergency, you need to be ready to activate a reorganization plan to mobilize key skills
  • Identify the most efficient resources and secure your existing talent
  • Set up training mechanisms to re-skill certain employees whose area of ​​expertise is no longer suited to the current situation
  • Establish a recruitment plan to cover the missing skills and be able to quickly find the right candidates when needed
  • Focus on communication and transparency

Strengthening the IT support : Is calling on external resources an effective strategy for your IT support?

On top of operational challenges, the current economic crisis is having a heavy impact on corporate budgets. Many organizations have had to drastically cut down their expenses, especially their IT costs.

So how, as an IT decision-maker, can you strengthen your support teams without taking significant budgetary risks? Outsourcing or calling on IT freelancers can be a winning strategy in this time of crisis.

In addition to fewer administrative constraints and the positive effects that freelancers can have on your internal teams, the recruitment of an independent consultant can allow you to mobilize very specific skills to accelerate projects or resolve incidents in key business areas.

The flexibility of working with contractors allows you to limit risks during this unstable period, as well as access highly coveted expertise such as cloud and certain collaborative tools.

Regardless, the start of the school year promises to be pretty intense. Whether you choose to strengthen your support teams through hiring or by occasionally calling on external staff, do not neglect the importance of having a strong support team to face the coming months with confidence.

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IT Decision-makers Tips & errors to avoid

The Top 3 Mistakes to Avoid When Hiring an IT Contractor

The Top 3 Mistakes to Avoid When Hiring an IT Contractor
Recruitment: 3 major mistakes to avoid when hiring an IT contractor or freelancer: Hiring the wrong freelancers can quickly derail your project...

What are the top 3 mistakes that you should avoid when hiring an IT contractor? Working with IT contractors keeps getting more and more popular in the world of work. And for good reason: including freelancers in your projects can bring great benefits to your whole team.  

IT contractors are a workforce that is often very qualified and cost-effective. Especially in the context of a one-off increase in company activity or under special circumstances such as the Covid-19 pandemic. However, hiring the wrong freelancers can quickly derail your project and leave you with a bad taste in your mouth.  

Need advice on how to start or develop your freelance consulting business in tech or IT? Need to start a new permanent or freelance assignment? Join Mindquest and get support from our team of experts.

Recruitment: 3 major mistakes to avoid when hiring an IT contractor or freelancer:

1st of top mistakes to avoid when hiring: Not vetting the consultant’s qualifications thoroughly

You need to make sure that a consultant recruited for a particular skill possesses it and in a way that is well-suited to the reality of your project. 

To protect yourself against this difficulty; which can cause harm, both financially and in terms of reputation; it is necessary that you thoroughly vet the veracity of the freelancer’s claims and assess the true depth of their technical skills. Start with these questions: 

  • Has the freelancer provided a list of previous relevant projects? Have you verified their references? 
  • Has the freelancer justified their skills with a document or portfolio of any kind? 

During the interview process, you must ask pointed questions about the candidate’s area of expertise. It will quickly reveal the reality of the situation.  

Also read How to manage the onboarding of IT contractors in 5 steps

2nd mistake : Hiring a Consultant who does not align with your company’s values and culture 

In order to avoid divergences in operating methods, which can lead to confusion and frictions within the teams; it is preferable to choose a freelancer who aligns with the company’s values. Here, you should pay special attention to the candidate’s softer skills. As these are the ones that will determine how well the contractor fits into your existing team. 

The same goes for ensuring that the consultant aligns and complies with legal and confidentiality requirements. Make sure they fully understand your confidentiality policies and non-disclosure agreement (NDA) so that they unknowingly break the contract. 

Also read How to Manage the Offboarding of IT Contractors in 7 Steps

3rd mistake: Setting an inappropriate remuneration rate 

DevSecOps Job Description

The third most common mistake made by companies looking to hire a freelancer is to offer a pay rate that is not in line with market standards. Whether it is higher or lower than what is normally charged in that particular field of expertise and for that level of seniority. 

If you set a daily remuneration that is too high; you will end up paying more than what you need to. Plus, your collaboration with the contractor may not be sustainable in the long term. 

On the contrary, if you set a remuneration that is too low; you will have difficulty attracting good candidates with a suitable level of experience. 

Companies not used to working with freelancers are precisely the ones that usually make these mistakes. Keep in mind that collaboration should be seen from a balanced angle and in a “win-win” relationship. Only then will the collaboration be efficient in the long term. 

Embracing AI Trends in IT Recruitment

Lat but not least, the implementation of AI in recruitment practices has the potential to revolutionize how companies identify, engage, and hire IT contractors.

Here’s a closer look at how embracing AI trends can enhance your IT recruitment processes:

  • Streamline candidate vetting processes.
  • Analyze resumes for relevant skills and experience.
  • Predict candidate success based on data analytics.
  • Enhance decision-making during the hiring process.

By embracing these AI trends in IT recruitment, companies can not only stay competitive but also gain a significant edge in identifying and securing the best-fit IT contractors for their projects.

Don’t miss our Top 5 Strategies to Overcome the AI Talent Gap.

Mindquest, with its commitment to staying at the forefront of industry advancements, ensures that your recruitment strategies align with the latest AI innovations, facilitating a smoother and more effective hiring process.

Would you like to find out more about our recruitment service for IT consultants? Post your requirements now, or find out more about our job offers directly on our Mindquest platform!

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Hiring an IT consultant IT Decision-makers

4 Keys to Hiring Top Tech and IT Freelancers

4 Keys to Hiring Top Tech and IT Freelancers

Freelance work has become largely democratised and, more and more, companies now rely on independent IT and technology consultants. Hiring top IT freelancers brings many benefits to your team, especially in times of crisis.

But the talent war rages and on in several areas of expertise, with professionals receiving up to dozens of mission proposals a day. 
Here is a series of concrete measures that you should put in place if you want to attract the best IT freelancers out there.  

Propose conditions in line with the reality of the IT freelance market 

Are you looking for a rare profile, with a high level of expertise and many years of experience? Be aware that this type of expert is often in high demand and can, therefore, afford to set higher rates. 

Learn more about the situation of your target talent market: what types of profiles are available? What are the average daily rates? Once conducted this research, you will be able to write a clear job description and propose suitable conditions. 

Keep in mind that compensation is not everything: all the benefits come into play here and can help you gain attractiveness top tech or IT freelancers — especially for long-term assignments (travel expenses, access to the company’s gym, etc…). 

Highlight your project’s strengths

Don’t forget that top-performing freelancers need to be passionate about their job. An IT consultant is not only looking for remuneration. Like permanent employees, they often look for a company that shares their values, with opportunities to learn and grow; a dream project, a friendly and talented team, etc. 

Don’t forget to indicate what you can bring to the table on your end. If a candidate must possess certain qualities and skills to be considered for a mission, you must also specify what you can offer.

It is not a matter of overselling the assignment, but simply of highlighting its strengths to attract the attention of the best candidates: peculiarities of the technical stack, visibility on the projects and possibilities for renewal, location, etc. 

Also, amidst the rise of DevSecOps, IT recruitment needs to adjust. Traditional methods fall short; recruiters must adapt to DevSecOps demands. Here‘s what to consider in recruiting for this era.

Work on your brand 

Your company brand is a critical deciding factor for potential candidates.

Don’t hesitate to collaborate with your company’s HR and Marketing departments to discuss how to best benefit from these communication efforts. 

Keep in mind at the time of the interview that the candidate is not the only one who has to convince. You need to make them want to join your team rather than choose another company. Try as much as possible to be transparent about the context and concrete objectives of the mission. Candidates highly appreciate this openness. 

Focus on retaining talent to hiring top IT freelancers

Hiring the best IT freelancers is not easy. But neither it is to make them want to stay. Take steps to ensure the satisfaction of the IT freelancers you work with and keep track of your missions. 

Implement specific measures to ensure that they are “freelance-friendly”: work on onboarding, regular feedback processes, etc…

Are you looking the best tech talent or tech freelancer and you don’t know how to go about it? Club Freelance is here to help you find the best candidate and support you throughout the recruitment process. 

Click here to submit your request. 

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DSI challenges IT Decision-makers

3 Reasons to Call on IT Freelancers in this Crisis Period

3 Reasons to Call on IT Freelancers in this Crisis Period

A few weeks ago, Syntec Numérique and Tech in France made a diagnosis of the impact of the crisis on the digital sector. It made 75 recommendations aimed at reviving IT activity after the health crisis caused by COVID-19. Among these proposals, there was supporting “the development of self-employment” by facilitating collaboration between companies and freelancers. Enter IT freelancers.

“It is necessary to reinvent professional practices thanks to digital technology, to encourage new working methods throughout the economy, support the development of self-employment, support new professional uses,” can be read on the Syntec Numérique website. 

This plebiscite for the use of independent consultants is not new. Even less in the IT sector. But it is currently being reinforced by the crisis. 

And for good reason. In addition to the many advantages of recruiting freelance in normal times, the use of IT consultants is particularly advantageous in the period of instability that we are currently experiencing. 

Focus on these three reasons to use the services of an IT freelancer during this period of health and economic crisis. 

Favour IT freelancers to better juggle uncertainty 

In these troubled times, you and your teams may need more agility than ever. 

The COVID-19 crisis has forced organizations to be flexible and pragmatic in order to maintain their operations. The world has become volatile, complex and extremely uncertain. And this trend should continue. 

In this context, companies that succeed have a strong capacity for adaptation. 

This adaptability is often based on the ability to work in project mode and to mobilise the best skills on key projects. 

With this in mind, if you are looking for IT talent to join your team, it may be better to turn to a freelancer rather than to a permanent employee. This type of contract is less engaging and less risky if the situation of the company were to deteriorate.

Another argument in favour of freelancers: they generally demonstrate greater autonomy and capacity for adaptation. They are used to evolve in changing and fast environments. In addition, most IT freelancers have already carried out telework assignments. Many of them have mastered and often appreciate this way of working. 

Mobilise the skills of an IT expert to manage current emergencies 

The confinement and all the consequences of the pandemic have put IT departments to the test: remote work, boom in security threats, over-demand on servers… The demands on IT support teams have increased tenfold, and most of the adjustments and projects are a matter of urgency. 

Faced with this situation, IT departments must be increasingly responsive. And the level of challenge is high: it is the continuity of business activities that is at stake. 

Here again, calling on one or more specialised, independent consultants in their area of expertise can be beneficial. They can intervene very quickly by bringing in cutting-edge skills and thus allow you to provide an effective solution to a given problem. 

The use of IT freelancers makes it possible to absorb a temporary work overload on tasks for which it is necessary to acquire strong skills very quickly. 

Signing a contract with a freelancer has the advantage of having few administrative constraints. Plus, you are able to do so within very short deadlines. 

IT freelancers to accelerate strategic projects 

The individuals and organisations that are most resilient to crises are those who are best prepared and best suited. 

In terms of IT, it is the same story. The transformation of organisations requires transformative technological projects and the implementation of new IT architectures. Always adapted to the needs of the company in this changing context. 

The teams working on these projects is therefore essential. Hence the need to make sure you are mobilising the right skills. 

Calling on an experienced specialist on a niche topic can help you avoid certain errors and really speed up your work. That is crucial in this period of crisis. The possibility of leveraging these experts over well-defined periods gives you much greater budgetary and project management flexibility than if you had to incorporate these skills into your existing teams. 

Because of the contractual relationship with their clients, IT freelancers often have pressure to perform well. This makes them commit to higher levels of quality compared to a regular employee. 

Of course, your decision to use this or that profile, internally or externally, must be part of a global talent strategy. But more than ever, this strategy for managing your talent must be done with a view to agility and pragmatism — a fundamental in times of crisis. 

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DSI challenges IT Decision-makers

IT’s Pivotal Role in a Post-Pandemic World

IT's Pivotal Role in a Post-Pandemic World
IT's Pivotal Role in a Post-Pandemic World. This struggle has further highlighted the strategic importance of one particular department – IT.

IT’s Pivotal Role in a Post-Pandemic WorldOne of the few positive outcomes of this global health and economic crisis will be the collective realisation of what really matters. Overnight, the world stopped. Our lives were stripped of all the fluff, forcing us to re-evaluate priorities and hold onto the essentials. A stable income, health, human contact.  

The same is true for the enterprise world. Businesses had to scrap their 2020 roadmap and start anew, trimming down costs and adjusting short- and mid-term goals. Those lucky enough to be in an industry where remote work makes sense have done their best to stay operational. This struggle, in turn, has further highlighted the strategic importance of one particular department – IT.  

IT’s Pivotal Role in a Post-Pandemic World

Accelerating digital transformation 

For some, the road to digital transformation has been a shorter and bumpier ride than expected. The sudden need for company-wide telework has caught them unprepared, without the necessary infrastructure or processes in place. But the surge in demand for IT services has put a strain on even the best-prepared organisations.  

Collaboration tools like Microsoft Teams and cloud services have experienced lag and other issues. Forcing providers to implement new measures and double down on personnel. Traditional retailers have turned to online sales, whereas pure e-commerce players and multichannel operators are expanding their overall organisational structure.  

All of this is only made possible by technology investments and the development of IT teams. Furthermore, the current situation offers a good reminder of technology’s key role in ensuring companies can quickly adapt to changing circumstances.  

Ensuring cybersecurity  

As we have discussed in the past, a home-based workforce has made it easier for attackers to exploit weaknesses in enterprise networks. Not to say that business leaders were unaware of the dangers of cyberthreats before. Cybersecurity has long been in the top list of worries for CIOs. 

However, the risks — and stakes — are now higher than ever. Companies are putting a renewed focus on the importance of implementing appropriate protocols and tools, from VPNs to cloud security. The push to guarantee business continuity is making organisations compete for the best security specialists. Accentuating an already pervasive shortage of skilled talent.  

Navigating uncharted waters 

But not all challenges that businesses face are as straightforward. New regulatory landscapes; like the ones brought forth by GPDR and the UK’s upcoming IR35; can be difficult for companies to figure out.  

For example, those speeding up digital transformation might not be fully aware of the ins and outs of data privacy laws and inadvertently commit malpractice. Again, technological tools like enterprise automation can be decisive in helping organisations manage the unknown and limit exposure. IT departments can employ digital workers to comb through data sets or carry out other time-consuming tasks to ensure compliance with current regulations.  

Additionally, IT can greatly help enterprises deal with evolving economic and market scenarios. Machine learning and other types of AI software are great allies in the search of new areas of business. Helping sales teams identify leads and allowing for more accurate predictions. 

IT’s Pivotal Role in a Post-Pandemic World : Numbers don’t lie 

Recent studies suggest that business leaders know perfectly well that IT is set to play a pivotal role in the COVID-19 aftermath. Yes — IDC expects a 2.7% decline in worldwide IT spending this year. But this data must not be taken out of context.  

All seems to indicate that CFOs are, as usual, exercising caution and limiting overall spending across the organisation. However, it looks like most companies recognise the strategic importance of technology by prioritising IT spending over other areas. This sentiment was echoed in a recent poll by Imperial College Business School, which revealed that 48% of businesses were planning to prioritise the hiring of IT professionals in the coming months.  

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5 Keys to Adapt Your IT Talent Strategy to the Current Reality

5 Keys to Adapt Your IT Talent Strategy to the Current Reality
Discover our 5 keys to adapt your IT Talent Strategy to the current reality. Here are 5 things you should keep in mind.

Discover our 5 keys to adapt your IT Talent Strategy to the current reality. Here are 5 things you should keep in mind.

It seems it was ages ago that we were wrapping up 2019 and getting ready for a new year. It was the perfect time to look at emerging trends and future business needs, to make resolutions and establish goals for the year ahead. However, the global pandemic is forcing us to scrap many of those plans. We must adjust to the current economic and social reality, and so does our talent strategy.

As an IT decision-maker, your success depends very much on the performance of your teams. Now more than ever, you need to mobilize the right skills, at the right time, and at the right cost.

To do this, you must re-evaluate your existing talent strategy. You must anticipate your skills needs and set up concrete measures to attract, recruit, retain and develop that talent — both to weather the crisis and for when the storm is over. 

Identify your main challenges

Alright, so it’s your team that determines your success. But how do you find and recruit top performers when the tech & IT talent market is suffering from a heavy talent shortage and everyone is competing for the same candidates? Who should you prioritise hiring given the uncertainty of the situation?

All key departments in a company should have a talent strategy in place, but it is all the more necessary for IT since the talent war is raging much more than in other areas. For instance, an expert in an area of expertise such as cybersecurity often receives several offers for permanent jobs or freelance assignments every week — or even every day.

Be aware of these issues to anticipate your needs and define the best possible plan of action (difficulty levels to recruit a particular profile, salary levels, etc.).

Another of the Keys to Adapt Your IT Talent Strategy: Be flexible with your recruiting approach

You know how fast everything goes in the world of IT, especially given the massive shift to remote work. In this perspective, you must ensure that you are able to quickly adapt by working both with stable resources, who know the long-term challenges of your business, and with resources that can be mobilised quickly and on more specific issues.

The solution is often to use both internal and external talent, including freelance IT consultants. They make it possible to bring in skills that are often specific on certain technical subjects, without too restrictive a commitment over time. They also have the benefit of bringing a “new” and external look which can be beneficial to the team already in place and stimulate rapid change.

Leverage soft skills to accelerate your projects

More and more, soft skills are making a difference among IT professionals. The IT department is at the heart of digital transformation and must be an engine of change in the company. Especially in today’s climate, IT teams must be composed of people capable of adapting, communicating, and sometimes even evangelizing to encourage the adoption of new tools or uses.

Hard skills are obviously fundamental, but the lifespan of acquired skills is getting shorter and shorter, and times of crisis call for something more than technique. As an IT decision-maker, you must make sure that your recruitment and talent development strategy focuses on people as the primary performance lever.

A good CIO or a good IT leader shows leadership, creativity and a daring vision — even an entrepreneurial spirit. You must look for these qualities in your IT team leaders and members to ensure the success of your projects.

Are you recruiting developers? Choose candidates who demonstrate emotional intelligence and who will be able to put themselves in the shoes of the user. Beyond the technical mastery of the targeted computer languages, make sure that the curiosity, the method, the initiative and the critical thinking of your candidates are evaluated in the recruitment process.

For more information on the topic, check out this article outlining the 5 most sought-after soft skills in IT.

Beyond recruitment: talent retention and development

It is no longer enough to know how to identify and attract the best profiles to have an effective talent strategy: you have to make sure you know how to keep and develop the right IT professionals who constitute your teams. Especially in a crisis like the one that is unfolding.

You might be tempted to cut staff loose and settle for short-than-best experts to reduce costs. That can be a big mistake. Your employees are your greatest asset and you should protect them and nurture them as much as possible. Focus on retaining your best talent, on future-proofing your existing team. You will be thankful for it once the crisis ends and you have all the competitive advantages of a robust IT team.

Some specific steps that you can take:

  • Create a sense of belonging — especially important with everyone working from home
  • Make your current and future projects attractive and take advantage of online development opportunities
  • Reassure your employees. Make sure they know they are appreciated and that you have their back.
  • Facilitate the management of work-life balance now more than ever
  • Put special attention on internal communication. Transparency here is also crucial

Remember that these initiatives must concern internal talent, but also external employees. The increasingly frequent hybridization of teams, made up of both freelancers and “classic” employees, means measures must be implemented across the board.  

Another key area of focus you should put particular emphasis on the onboarding of new recruits. The successful integration of an employee is always the foundation for successful collaboration, but, with less and less human interaction, it is necessary to make an extra effort in this area.

You must ensure that appropriate onboarding processes and tools are in place. Again, treat outsiders like you treat employees and make sure that freelancers are well integrated into the team.

The last of the Keys to Adapt Your IT Talent Strategy: Seek the support of the right partners

Defining talent strategy is key to your department’s success. But it is not an easy feat in these strange times, especially if you are not a recruitment specialist. Here, a trusted recruitment partner can be decisive. It may be wise to seek the guidance of a third-party actor who knows the market well and understands your specific problems and needs — someone capable of supporting you today and in the long term.

It is also necessary to work in collaboration with other departments within your company: HR for the entire employer brand part, Purchasing for relations with external service providers, etc.