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About us Featured Podcast Interviews

Interview with microsoft Wesley Backelant: Becoming data-driven is more than just saying you are data-driven (Part 2)

The second part of our interview with Microsoft cloud solution architect Wesley Backelant, in which he talked about his role, what the job entails and what’s ahead for the cloud industry.

A Microsoft insider, Wesley Backelant is a Belgian cloud solutions architect who works together with the company’s customers to engineer and deploy impactful data and advanced analytics projects. Among other things, Wesley is an expert on the various components of the Azure AI platform. He is also a frequent speaker at numerous community events and regularly shares Azure news and tips.  

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Interview with Wesley Backelant: What part of being a cloud architect at Microsoft do you enjoy the most?

There are a couple of aspects that make it very interesting to me, personally. One of them, and that’s probably one of the benefits of being at a company like Microsoft, is leading the space in terms of innovation and cloud. You are at the forefront of technology, and that’s what I like. I like new stuff. Every time I get to learn something new, I see it as an incredible challenge, and I really love doing these things and getting my hands on new stuff and new technologies. That’s what drives me from a technological standpoint.

But the other thing that I really like about being in the data and BI space is that it puts you in a position where you are not just talking about technology, you’re also talking about business and societal outcome. One of our customers, for example, is in the public transportation space, and the fun part there is that, when you do something that’s innovative with them, you know that it´s going to have an impact on people and that it’s going to improve the experience of a hundred thousand or millions of people. To me, that’s one of the more rewarding parts of my job. Seeing a project succeed is fun, but seeing it drive real impact is the real deal.

At the technical level, what do you love most doing as part of your job?

Making it all work together. Azure is a continuously evolving platform. New things pop up all the time. Figuring out where all those things fit together and how you can make things more efficient and cost-effective is one of the role’s key drivers and, honestly, quite fun. Matching what we deliver as a technology to something that can actually provide value to the customer by leveraging existing building blocks.

Also, coding is not so much part of my job officially, but it’s still something I love to do, because it’s quite tangible. You get to see the result pretty immediately, and that’s a lot of fun.

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What tools do you like using the most?

I would be obliged to say Azure SQL Database is my favourite tool, as SQL is my old love, but that wouldn’t be entirely fair, especially, if you look at what we’re doing today with open source. I’d like to split my answer between cloud and open source.

Containers and Kubernetes are clearly changing the way people are building software these days. I talk a lot with start-ups and partners, and pretty much all of them are building stuff based on containers and mostly Kubernetes as an orchestrator. It’s impressive to see what the impact of these tools has been in the relatively little time that they’ve been around for. We are also seeing them as a big foundation for our own services.

Then there’s open source. For example, something people sometimes forgets is that, whenever you have a service that has to run in production, you need proper monitoring and alerting. It’s not the most fun part of building a solution, but it’s one of the most crucial steps when you want to do something seriously. We have Azure Monitor, which is a great tool that I strongly recommend, but at the same time, I’m a huge fan of open-source solutions like Prometheus and Grafana. Luckily, they have integrations with Azure Monitor, so that makes them even more interesting. What amazes me of the open-source world is the community, and the power of the community, how the community sets the direction in a lot of ways. Even the big players follow the direction set by the community. That’s quite nice to see.

As a data expert, what’s the biggest issue you are seeing with data these days?

I think we all know the challenges from a more technical point of view, so data quality, governance, etc, to me things that between quotes we can easily solve with technology. But one of the biggest challenges I see with customers is being more data-driven. It sounds like a marketing term, but it really is not.

I really believe most companies are aware there’s a lot of value in the data they have, in applying machine learning or even good reporting. But getting into thinking what’s the difference I can make with this data, and do I have the proper environment and organisation in place to really benefit from it? That’s where I still see a lot of companies struggle. If I were a c-level person, that’s probably the question I would ask myself – are we organised to benefit from all the data and what it can bring to our company? Becoming data-driven is more than just saying you are data-driven. It also means having a proper organisational structure in place together with technology and tools.

Interview with microsoft Wesley Backelant: What’s next for cloud?

One of the things is that I still see too much of is that there’s still a strong focus on infrastructure. I still see a lot of IT departments that can tell you what server or specific IP address is hosting an application or service.

Things can change, the infrastructure can scale in or out. It shouldn’t matter to you. I really believe that infrastructure part is one of the things will see disappearing over time. One of the best things about cloud is agility, and when people start really to adopt the whole serverless idea, and also DevOps as a philosophy, that’s the point where we’ll really see the whole power of cloud.

Secondly, at Microsoft we strongly believe in the intelligent cloud and edge. Bringing some part of that computing power, or at least how it works closer to where the data is, is definitely also an area where there is a lot of innovation happening these days. The big challenge is, obviously, making it all work seamlessly together. We are definitely doing progress there. But I still think there’s going to be a lot of new developments in this area still. And, thirdly, there is the abstraction of where things are running. If you look at tools like Azure Arc, basically, Kubernetes is having a big impact on that whole story. Being able to host your solutions be it on the public cloud, your own cloud or multiple clouds and having it all seamlessly work together from an operational standpoint and management point of view – that’s also where cloud is going.


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You can follow Wesley on Twitter and LinkedIn.

Also, make sure to check out his blog: My long term memory for data and development related information.

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IT Infrastructure Job Descriptions

VoIP Engineer : Job Description

Use our template to create a compelling and comprehensive VoIP Engineer job description to attract top talent.

Discover the missions, skills, training and salary of the VoIP Engineer in our job description.

VoIP (Voice Over Internet Protocol) is a technology that allows voice to be transmitted over IP compatible networks. For example, this is the technology used by the Skype communication service or which enables millions of people to make calls through Whatsapp every day.

VoIP, therefore, represents an alternative to traditional telephony and has many advantages; which is why more and more companies are turning to this technology. Consequently, the role of a VoIP Engineer is to manage its deployment within the organisation.


Also explore the role of the Android Developer


What is the role of the VoIP Engineer?

At the cutting edge of network technology, the VoIP Engineer’s main role is, thus, to manage voice calls over wired or non-wired IP networks, private or public, and over the Internet.

Inventory and analysis

The first mission of is to make an inventory followed by an analysis of the network already existing within the organization. To then present an analysis of the impact of integrating new networks that will allow data convergence and voice gateways.

Configuration and optimisation

The second part of the job is to start configuring and optimizing VoIP. In order to enable call centers, conference rooms and other mobility issues.

Monitoring and troubleshooting VoIP network gateways

The VoIP Engineer operates a permanent monitoring of the voice over IP network gateways in order to intervene on any breakdowns or malfunctions. To ensure the quality and safety of the network, rigorous monitoring and regular audits are very important parts of its function.


Also read the IT Infrastructure best practices


Required skills of the VoIP Engineer

VoIP Engineer skills

Technical knowledge specific to VoIP telecom support

For the VoIP Engineers to successfully complete the project; it is essential to be familiar with SIP protocol and codecs. They must also have a good knowledge of SIP environments (Proxu / Registrar / SBC); operators (Centrex / Trunk); Patton footbridge; BroadWorks and FreeSwitch, in addition to production tools.

Rigour and organization

Faced with the complexity of this function, the position requires rigour and exemplary organization in the application of protocols. Within a company, VoIP deployment is also an important project which requires a perfectly controlled configuration.

Curiosity and a talent for teaching

Moreover, the VoIP Engineers must systematically be at the forefront of their profession to follow the most recent developments and apply them to his projects. They must also be teachers with the rest of the teams because of the technical nature of their work.

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Salary for a VoIP Engineer

VoIP Engineer salary

The average daily rate for a VoIP Engineer is generally between €500 and €1,000.

Training

VoIP Engineer training

Becoming a VoIP Engineer usually requires getting a university degree in the field of networks and telecommunications with a specialisation in information systems security and network architecture.


Are you looking for IT mission opportunities in the Tech and IT sectors on a freelance or permanent basis? Mindquest can help you find your next IT mission opportunity. Find your next mission by browsing our freelance and permanent vacancies available on our digital recruitment platform.


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Horizon 2050

Edna’s Garden – Chapter 3

Edna’s Garden: An 8-year-old girl with a passion for nature will turn the world upside down with her data experiments

Edna’s Garden, a story by Miquel Morales.

Jumping in just now? Check out all previous chapters.

Chapter 3 : Edna’s Garden

The American elms extended their branches across the fence that separated them from Central Park West. Edna thought it was as if they were trying to escape the park’s enclosure and reach the American Museum of Natural History across the street.  

“Life seeks like,” she whispered almost inadvertently. 

“Pardon me?” Peter was walking right behind Edna with her school bag. In normal circumstances, Edna would have carried it herself, but she was beyond tired of not doing anything at all. Funny how one can be exhausted from a total lack of activity.   

“Nothing, sorry. Just thinking of how many things these caged trees and I have in common.” Her sigh coincided with Peter’s. 

“Not to say that I agree with the measures taken, young lady, but it must be said that this time you took the antagonising of your stepmother to a whole new level.” Peter could not hide a smile. 

Edna smiled briefly as well, but her mind quickly went back to mourning her long-lost freedom. Two weeks of monotony and boredom had gone by since the incident at Bianca’s art party. Edna’s promising live data model of the pond had sucked up all the power from the building in what had turned out to be a textbook example of “don’t bite more than you can chew.” The party’s guests left when it became clear that the power was not coming back any time soon, leaving Edna at the mercy of her infuriated stepmother. Her dad would have plenty to say about this, Bianca had assured her.

But, not surprisingly, Edna’s had not showed up until later that night. His business commitment had taken longer than expected. So, Bianca had had to impart discipline herself, coming up with an inventive solution to which the tired father had had no option but to agree. End result: no park for a month. No playing in the park, no walking through the park, not even speaking of the park. No park at all.

Even though Edna had only endured half of her sentence, the realisation that there was a whole other half still left to endure was almost too much to bear. She could almost hear Bianca’s squeaky voice: always so dramatic, Edna. 

Peter and Edna got to Columbus Circle right when it started raining. Just one last stretch and they would be home. Again.  


“Who’s that?”

“Ed, get off of me! I’m trying to talk to people.”

“You are just scrolling down your feed.”

Edna loved bothering her sister when she was bored. And she had had plenty of that in the two weeks she had so far been grounded for. Her sister was flipping through her social channels on her wristband, just gossiping around. Edna was proud for not being on those things. If you wanted to talk to someone, she thought, you could do it in person. Best to focus on the real, tangible world when not accompanied. People just don’t know how to be by themselves.

“Go play with your things.”

“I would if she hadn’t locked up my computer. in the safe. I hate her, and I hate being stuck at home.”

“She’s not that bad, you know. You can tell she’s trying, just cut her some slack.”

“I am not into cutting slack, or whatever that is, thanks.”

Her sister laughed.

“Plus I am missing out on so much data! Last week was peak migration season for the ducks at The Pond. I need that data to make my model work. How many birds, how many younglings, the food they eat, how that will affect the vegetation… It’s too complex to go around with a half-cocked data set.”

“You are a funny little nerd, aren’t you. No worries, siss. I have an idea.”

Edna’s eyes lit up with the energy of a thousand suns.

“Really?”

To be continued…

Read the next chapter: Edna’s Garden – Chapter 4

Need tips on how to find a job in IT? Check out our IT job hunting guide.

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Tech Magazine TOP 10 experts' articles

10 of the Best Developers in Germany to Follow Online

Whether you are a developer living in Germany or you would simply like to know what the German dev community is up to — Here are 10 of the best developers in Germany you should be following across the world wide web. 

More interested in SAP? Here are 10 of the best SAP experts in Germany to follow.

Discover 10 of the Best Developers in Germany to Follow Online

As the IT environment is constantly evolving, it is crucial, if not necessary, to connect with the brightest minds to keep up with innovation. In other words, the more contacts you get, the more likely you are to solve IT challenges. Therefore, we at Mindquest are pleased to provide you with a list of the best IT talents to follow.

Ilona D. 

LinkedIn | Twitter | GitHub 

Let’s start with a co-founder and digital product development lead at Foundsiders, Ilona. She is a coder and derivatives trader who helps developers become investors with financial tips and software tools.  

Amber Wilson 

LinkedIn | Twitter | GitHub | Blog 

Then, Amber Fronted Web Developer at Ableton, a German music software company. Former front-end engineer at financial services firm N26. This web dev is an avid blogger and serves as an organiser and coach at codebar Berlin, a series of workshops bridging the tech diversity gap. 

Stefan Judis 

LinkedIn Twitter GitHub Blog 

A senior Fronted Developer at acb.studio, Stefan is an expert front-end developer who loves sharing his expertise in web development. He also helps maintain Tiny helpers and Random MDN

Aaron Iker 

InstagramTwitter  

Aaron is a creative developer specialising in UI and front-end development. He is currently busy working on several projects, including Done, Check and Shorticons. 

Nikita Popov 

Twitter Blog GitHub 

Nikita then is a software developer at JetBrains an open source contributor focusing on PHP, LLVM and Rust. If you are looking for PHP tips, you can’t miss this dev.  
 

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Denise Nepraunig 

LinkedIn|Twitter  

An iOS developer at Volkswagen’s CARIAD and former SAP senior developer, Denise is always sharing Swift development tips and her adventures in software development.      

Lara Martín 

LinkedIn Twitter GitHub Blog 

Lara is a senior Android developer and Google Developer Expert working at Blinkist. She shares Flutter and Dart tips and talks about developer life on Sketchnoting and at the CodeCafeteria podcast

Olena Drugalya 

LinkedIn Twitter GitHub |

Besides an expert web developer, Olena is a full-time mom and part-time runner who loves sharing advice on HTML, CSS, JavaScript and React development.  

Anna McDougall 

Twitter YouTubeGitHub | Blog 

This software engineer at Novatec is an avid YouTuber with a passion for helping others advance their careers and hone their coding skills. She is a full-stack developer specialising in JavaScript and React. 

Sebastian Bergmann 

Twitter GitHub Blog/Site 

Last but not least, an authority in PHP, Sebastian is the creator of PHPUnit, a standard framework for testing PHP applications and projects. He also co-founded The PHP Consulting Company

Also discover our article: What Makes a Successful Web Dev: Stefan Judis, Front-End Dev Expert

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About us Featured Podcast Interviews

You need to share your knowledge and not just keep it to yourself

An interview with Microsoft Azure MVP Karel De Winter to discuss his trajectory in IT and how to advance your cloud career.

Karel de Winter is a Belgian cloud solutions architect working at Azure Expert managed cloud services provider DexMach. He is passionate about helping others in the cloud community grow and develop their expertise. Whether it is on Twitter, on his blog, or at an industry event, Karel is constantly sharing news and resources that will help you make the most of the power of cloud.


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Check out more of our interviews from our podcast episodes.


Interview with Karel De Winter from Azure: How did you get started in technology?

I was about seven when I started to play around with some old computers. The first things you learn are the basic commands like DIR and CD. And, from that moment on, I just wanted to learn more about computers in general and what you could do with them. So, getting into IT was all about doing what I love to do and the things that I was playing around with. The hardware that was given to me by family, by neighbours; I was looking to improve that hardware, making all those things work together.

Then the Internet came and became this living thing. And a lot of things happened from there. I joined some local communities in Belgium and learned about a lot more besides computers. I learned a little bit of programming, I learned to build websites. It was just the beginning of the web, so it was all about playing around, building websites and making music and then putting the music on those websites.

That is how it all started. And now I have around 14 years of experience in IT. I have always worked with Microsoft partners, and every company I worked with had the possibility to try out the Microsoft products, to try new things, to test them, and then implement them together with customers.

Interview with Karel De Winter:What about Azure?

The same thing happened with Azure. The platform is about 10- or 11-years old right now, so I started to play with Azure in the very beginning. I got interested at a local community event. Somebody was showing something from Azure Storage; you could put your files on a storage account or you could run your SQL environments and servers on Azure.

I was curious about all those things and how they worked together. So, I got involved with the Azure community in Belgium and attended several sessions. And I immediately saw the benefit of cloud products. But I must say that, ten years ago, Azure was not the Microsoft Azure platform that we now know. A lot has changed since then. So, it was a lot of exploration and investigating what was possible, always learning new things through the process. That is how, throughout my career, I went from being a systems engineer to making cloud architectures and other related things.

Interview with Karel De Winter from Azure: And what are you up to these days?

My main focus so far has been on Infrastructure-as-a-Service (IaaS). But, since I started working at DexMach as a solutions architect, a lot of things have changed. Now I am focusing more on the Platform-as-a-Service (PaaS) side of things and everything around governance, making sure that we have a good landing zone and keep security in mind. Those are the things I now focus on.

Now I am designing architectures, but also doing a bit of pre-sales. Together with our team, we help to make proposals for customers so that they are having a clear understanding of the cost and architecture of the Azure environment. Aside from that, I’m also a competence lead, which means that I am responsible for all platform related projects and guidelines related to Azure. So, I am looking at, for example; how we can use Azure Stack HCI as a hybrid solution for our customers, or how we can standardize platform-as-a-service in Azure with Azure Functions, Logic Apps or Web Apps. Even Kubernetes comes into play when a customer wants to keep full control. I am making sure that everything is secure, that everyone who works in the team is on the same page (we have standards that we need to implement with every customer).

What is your advice for more junior Azure experts?

My number one piece of advice for junior Azure experts would be that learning is important. It is so important that you have to do it for the rest of your life. Especially because a lot is changing in cloud. It is going very, very quickly. So, if you are not learning day by day, six months later you are behind your competitors. You need to keep on learning and keep doing new things.

If you want to start with Azure, just go with Microsoft Learn. That’s a very good starting point. You have different paths you can follow. So, if you are a junior and you don’t know which area or which track you should go for, this is the way to go. You have the ability to sign up for free and have a complete Azure environment in a sandbox and see what is working for you. You can see if you are doing a lot of development things, or enjoying the web development part, or if you are an infrastructure guy like me. Or are maybe more into VMs, more into Kubernetes and managing all those things, networking, storage, etc. Just have a look at that.

Visit Microsoft Learn / Microsoft Docs

What about official certifications, what would you recommend focusing on?

You can’t learn everything in these times of digital revolution, there is just too much information. But when preparing for an official Microsoft you should start by looking at the PDF that’s on the page of the exam. There you will find the exam skills outline. All the topics covered in the exam are listed with some percentage at the end. And you should aim to learn by that percentage. The skills measured with the highest percentage must be also your highest learning priority and the biggest investment in time. That’s something I always do. My main focus will be on the biggest parts, and then, if I have time to go into a really deep dive, I will look into the other parts.

Learn more with our article: The Most Popular IT Certifications

What’s the best career advice you have been given?

Networking is important because, for example, if you are going for a job interview and they have two people with a very similar resume (same certificates and experience) but the one person knows somebody within the company or knows somebody that knows somebody — you know, they will be picked instead of the other one. I think networking is very important in every job. But not only in it. If you want to work at another place or you want to take a career step, it is very important that you know people and that you do some extra networking as well. Yeah.

Secondly, as you are becoming an expert, you need to share your knowledge and not just keep it to yourself. Sharing your expertise with people in your company or even online is very important because you show that you are doing things. You get on the radar of other people and other people. Create a blog or do a podcast or make a YouTube video. Just explain something simple. Get started sharing something you’ve learned, something you worked on, a project.

And the last thing: try to get involved in as many projects as you can. And don’t be shy to do some complex projects. Mostly you will be working in teams, so you will learn from other team members, from other people. Cloud is still very new, so nobody has 20 or 25 years of experience with it, as it happens with other technologies. Everybody is kind of new to the job. It is by doing that you will learn a lot. Making sure you have complex projects in which to get involved. That has worked very well for me in my career.

What would you do if you were not in IT?

That’s a good question. I think I would have a small company that gave mountain biking lessons because I love mountain biking. I imagine this little village in the mountains, where I would have a little shop full of mountain bikes. And I would give lessons, or give some tours. Yeah, that would be nice.


You can follow Karel on Twitter and LinkedIn.

Also, make sure to check out his blog.


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Press review Tech Magazine

The Week in IT news: CPU Merges with RAM and 2021 IT Spending

Here’s what happened this week in IT news.


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News story #1: CPU + RAM: the way ahead?

Computers will soon be faster thanks to the fusing of CPUs and RAM. This is accordingly to that’s what SK Hynix CEO Seok-Hee Lee thinks. 

The head of the world’s second-largest memory maker behind Samsung made this prediction during his keynote address at IEEE’s International Reliability Physics Symposium. Assuring that the central processing unit and the memory will eventually be integrated within a single die to deliver higher performance computing systems.

To achieve this feat, Lee, whose company only produces memories and not CPUs, believes the chip manufacturing industry will need to come together and adopt a collaboration model focused on open innovation.  

The Register

News story #2: Top budget priorities for CIOs

IDG’s annual State of the CIO survey clearly shows how the pandemic has affected IT spending. After a 2020 impacted by tightening budgets and a sole focus on mission-critical initiatives, the priorities for this year are somewhat widening.

This year’s three main business drivers for IT are transforming business processes, increasing cybersecurity protections and improving customer experience. 

To do so, CIOs will be putting most of their money into technologies. This will include data and business analytics, security and risk management, cloud-based enterprise applications and customer experience technologies. Global budgets are expected to increase by 6.2% to cover this broader spectrum. 

CIO

News story #3: Cloud spending (finally) surpasses on-prem

And speaking of spending —  enterprise cloud spending topped that made on data centers for the first time last year. Nothing too unexpected in terms of IT news of the week. But one thing is to know change is coming, and a whole different story is to have confirmation.

A global report by the Synergy Research Group reveals businesses spent 35 percent more on cloud-based solutions, taking the total up to almost $130 billion. Conversely, spending for on-premise solutions went down six percent to less than $90 billion. 

CIOs are spending most of their cloud budget on servers storage, security and software. When it comes to software, however, it is important to mention that the report mainly looked at server OS and virtualisation software — comparing software-as-a-service with on-prem business apps software would render way different results.   

IT Pro Portal


Check out more of our interviews from our podcast episodes.


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IT Infrastructure Job Descriptions

Cisco Network Engineer

What is the role of the Cisco Network Engineer? In this job description, you will learn about their missions, skills, and salary of these professionals.

Almost half of companies today use Cisco solutions. Cisco Systems, or Cisco is an American IT company specialising in the production and sale of network equipment (routers, Ethernet switches and servers, etc.). 

All Cisco solutions use the proprietary IOS ( Internetwork Operating System) operating system. Founded in 1984, the company has been at the heart of networks since the beginnings of the Internet and was notably the first to market multi-protocol routers. Today, the company offers VoIP, security and network storage solutions, IP telephones, software, switches, routers … 

Cisco Systems also offers many certifications that companies value highly. The company is thus a key player in the IT market for both SMEs and large groups.


Also explore the role of the C/C++ Developer


What is the role of the Cisco Network Engineer?

The mission of Cisco Network Engineers is to share their expertise in Cisco solutions to the needs of a company. This professional has different levels of intervention, participating in the development of the network architecture and its deployment as well as during its operation.

They are also involved in the analysis of the network and the diagnosis of problems related to the latter. To facilitate the operation of the network, this Cisco expert is also responsible for the production of documentation related, for example, to architectural designs or migration plans. 

The Cisco Network Engineer is responsible for implementing, managing and improving all Cisco communication networks within a company. They also ensure the perfect adaptation of hardware and software, their efficiency, as well as their constant development. To do this, these experts regularly install new high-performance tools (antivirus servers, etc.). 

The job of Cisco Network Engineers is a very versatile job with varied and diversified missions. It is a profession of contact and expertise which offers real prospects for employment and career development due to the sector which is very promising.


Also read the IT Infrastructure best practices


Required skills for a Cisco Network Engineer

Cisco Network Engineer skills

Cisco networking expertise

The Cisco Network Engineer is an expert in the administration of Cisco networks. These professionals are often required to have one or more Cisco certifications. They must also have a good knowledge of network and telecommunications protocols as well as telecommunications and Internet technologies.

Good computer skills

The Cisco Network Engineer must have broad knowledge in the IT field. They must master administration and management tools and infrastructure software such as operating systems or mail servers. They must also know how to work with databases. Finally, the Cisco Network Engineer must have a broad scientific culture and constantly update their knowledge according to the evolution of the sector. 

Adaptability and versatility

The Cisco Network Engineer must be versatile and able to assist all types of users. They must have good adaptability to cope with their interlocutors and new technological developments. Contact with different partners requires this engineer to have very good interpersonal skills. They must also be rigorous, organised and methodical and have a perfect command of professional English. In view of the risks associated with possible breakdowns or technical incidents, it is also important that this professional has good stress resistance capacities.

Salary of a Cisco Network Engineer

Cisco Network Engineer salary

The average daily rate for a Cisco Network Engineer is generally between $400 and $600. This amount may change depending on the characteristics of the assignment and the professional’s level of experience.

Training

Cisco Network Engineer training

To become a Cisco Network Engineer, university level is generally required. The main way to access this profession is therefore to go through an engineering school and obtain an engineering degree specialising in telecommunications.

It is also possible to enrol on courses offered by a specialized school or to follow a professional computer science master’s degree focusing on this specialty.


Are you looking for IT mission opportunities in the Tech and IT sectors on a freelance or permanent basis? Mindquest can help you find your next IT mission opportunity. Find your next mission by browsing our freelance and permanent vacancies available on our digital recruitment platform.


Categories
Hiring an IT consultant IT Decision-makers

How to Manage the Offboarding of IT Contractors in 7 Steps

Offboarding is the set of initiatives put in place by an organisation to support an employee when they leave the company. While companies generally now have a well-defined onboarding process to make the best start of everyone’s time; offboarding is often overlooked. And, in the case of the offboarding of independent IT contractors, the process downright nonexistent in most cases.

However, the IT departments of large companies often call on a multitude of independent consultants. And it is strategic to manage their departure well. Especially since many IT freelancers work on long assignments. Sometimes under management, and they are therefore an integral part of the team in place.

It is very important to take care of the offboarding of an IT consultant, but how do you do it? What actions should be put in place to create an appropriate offboarding process for its IT freelancers? Here are the 7 key steps for a successful offboarding.


Also, read how to manage the onboarding of IT contractors in 5 steps


1. Offboarding of IT contractors: Communicate the departure of the consultant   

Successful offboarding begins with thoughtful communication. When the mission of your independent IT consultant comes to an end; it is important to announce their departure to all the teams involved. It is important to announce it as quickly as possible. Especially to the teams who will be most impacted by its departure. This gives the IT freelancer the feeling of having been fully integrated into the teams in the same way as a permanent employee, as well as the feeling of having been recognized as a full member of the project. 

This step allows the contractor’s interlocutors to say goodbye to him or her and create a starting human environment. It is also important to announce the departure of the IT consultant to any external service providers with whom he was in contact. 

2. Recognise the work done and thank IT contractor

After communicating the departure of the independent IT consultant, it is important to thank them for the work done. It is also important to highlight their time investment and skills development. Give them frank and constructive feedback so that they can improve in future missions. In most cases, a reference letter will be highly appreciated and will allow the IT freelancer to highlight their collaboration with you to land new assignments.

The freelancer will feel all the more recognized and valued for the work they have done while working for you. Do not hesitate to express your best wishes for the future as well as to have personal attention, the consultant will leave with the feeling of being appreciated. 

3. Organise and manage the handover during offboarding of the IT contractor

If your independent IT consultant leaves you to make way for a new consultant or passes the baton to someone in-house, it is crucial to organise the handover so that the freelancer can transmit all key information about their work and on the processes in progress to their replacement. 

It may be wise to ask them to write a file with the missions and tasks they have carried out, the best practices, etc. This step of documentation and transfer of skills is essential to ensure a good transition. This also allows the work of the independent IT contractor to be valued.  

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4. Get constructive feedback during offboarding of IT contractors

Organising a final interview or an “exit interview” with your independent IT consultant is very important. This will allow you to know how you are perceived by an outsider who has worked in your company. 

Do not hesitate to ask them if they felt welcome; if they had all the access and information necessary to perform their services; if he or her was able to achieve all the objectives they had set for themselves; how they carried out their mission; how this mission will serve them in future projects; if they would recommend your company to other IT professionals; if they would agree to work again on a new mission for you, etc. 

This interview with your IT contractor will give you essential information to improve your onboarding and offboarding strategy. It is important to adopt a constructive approach, focused on listening. This interview will be beneficial for the IT freelancer, who will appreciate having been able to express their opinion. IT freelancers talk to each other a lot, and the bad reputation of some client companies can dissuade them from taking an interest in them. If you take the time to value and listen to your IT consultants until the end, they are sure to let their network know. 

5. Close the practical and administrative aspects during offboarding of IT contractors

For successful offboarding, every detail needs to be considered. Before departure, it is important to ensure that the IT freelance employee returns all the material that have been loaned to them (computer, badge, etc.). The most practical strategy is to establish a list of the loaned equipment beforehand, at the time of onboarding. Also, don’t forget to check the material for wear. 

Remember to remove all access to accounts of the former IT consultant for all networks, software, resources and collaborative tools of the company to prevent potential risks of cyber hacking or information leaks that could be detrimental to your business. This preparation is important for maintaining safety, preserving the efficiency of the internal organisation and maintaining good working relations. 

In order for the IT freelancer to leave your company with confidence, it is also important to close all administrative aspects.

6. Keep in touch and leave the door open

It is advisable to keep in touch with your former IT freelancers. Especially if you want to work with them again later for new missions. In addition, keeping in touch at least via professional social networks with your former independent IT contractors will allow you to access their network of freelancers, which can be very beneficial for you. You will also be able to follow their news on social media and keep you informed of the evolution of their skills as well as their services.

Likewise, it is interesting for the IT freelancer to be part of your network because it represents a form of valuable recommendation for it. Keeping in touch with your IT contractors will also allow you to convey the strong values ​​of your company.  

7. Use digital tools to facilitate the offboarding of IT contractors

Nowadays there are many tools to deal effectively with offboarding processes. Just like with onboarding, some specialized platforms offer to manage all the tasks related to offboarding in the same place. These solutions make it possible in particular to disconnect the IT consultant with one click from all the company’s resources, to collect their feedback, to take care of the handover, etc. 

It may be interesting to discuss with your HR department how you can adapt any existing offboarding processes and tools for internal employees to your external collaborators. And remember: an IT contractor’s offboarding process shouldn’t be overlooked. Just as important as onboarding, a successful and efficient offboarding process should be strategic for your IT department. The independent IT consultant will keep fond memories of your collaboration after their departure and will be sure to spread the word.


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The Week in IT news: Agile turns 20, the Web 30, and light-based computing moves ahead

Here’s what happened this week in IT news.


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News story #1: Agile after 20 years

With the manifesto for Agile software development turning 20 this year, industry insiders are looking back at the philosophy’s two decades of existence to see how deeply embedded it actually is among the world’s businesses. 

While most companies have fully bought into the idea of Agile and are on board with its values and principles, the term “agile” is still a buzzword rather than a true practice in many cases. 

According to experts, organisations often resort to Agile methodologies as a simple solution to accelerate their digital transformation projects. In doing so, they fail to implement the development framework as a wholistic philosophy that ties IT with business objectives.

Automated testing and deployment and rapid feedback loops have been widely adopted by industry players, but better value stream mapping and new business-oriented performance metrics will be needed if we are to unleash the full potential of Agile.       

ZDNet

News story #2: Berners-Lee’s annual letter

Just like Warren Buffett, Tim Berners-Lee (a.k.a. the father of the world wide web) has made a habit out of sending an annual letter reflecting on the state of the Internet world.

Last Friday, March 12th, marked the 30th anniversary of the web, and Berners-Lee, who has always been adamant about making the Internet a more inclusive medium, turned his attention to universal access to the Internet, web-based environmental initiatives and curbing online abuse. According to Berners-Lee, the pandemic has accentuated the difference between the 2.2 billion young people who lack stable Internet access and those who don’t. But it is the web’s hostility towards minorities that worries him the most.

Yet, despite his concerns regarding “the toxic Internet,” Berners-lee is optimistic about our ability to make online forums a safer place. Specifically, he points towards big social media platforms as the ones who should be implementing the changes to make that happen. The way forward, says Berners-Lee, should be building “social networks where bad things happen less.” 

The Guardian

News story #3: Mirror-based computers

The end the week in IT news — While quantum computing is the alternative to traditional computers that gets the most attention these days, it is not the only new kid in the block. 

Researchers are also exploring ways to make standard bit-based computation faster and more efficient — and we are not talking about cramming more transistors into a silicon chip. It’s more about re-inventing the traditional transistor altogether. After all, we don’t need all future computers to be quantum; faster traditional PCs should suffice for most tasks. Enter light-based computing.

University of Cambridge researchers have discovered a way of making a material switch between glass and mirror with a short laser pulse. This type of optical switching is way faster than current computer switches — about a million times faster. It also consumes a fraction of the energy. Plus, the switch could be applied to quantum computing as well.   

Phys.org


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Job Descriptions Web Developer

C/C++ Developer : Job Description

Use our template to create a compelling and comprehensive C/C++ Developer job description to attract top talent.

The C/C++ Developer is an expert in these essential computer languages: C and its C++ heir. Widely used in the industry, these programming languages ​​are a skill highly sought after by companies.

C is a general-purpose language from the 1970s, and still in use in systems programming and robotics. C++ was born in the 1980s. It is the language of choice for those looking for performance, as it can execute complex code very fast. For example, for the design of mobile applications, for the programming of operating systems or video games, as well as in the creation of certain military programs.


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What is the role of the C/C++ Developer?

The missions of a C/C++ Developer revolve around there main areas:

Drafting specifications

The first step in the work of a C/C ++ Developer is that of writing the specifications. Indispensable to the start of any IT project, this step is done in agreement with the internal or external customer. These specifications include the specific needs of the project, the available resources, the budget, the feasibility and many other criteria intended to ensure the smooth running of the project.

This construction is done after an analysis of the customer’s expectations and the needs of the users of the future product.

Architectural design

Once the specifications have been drawn up, it is time to start building the architecture. This involves starting to program the software through lines of computer code.

This part of the job can also be done on the basis of existing code, usually to incorporate new features.

Test and maintenance phase

The third step in the work of the C/C ++ Developer is to monitor the work done so far, through many phases of testing. The objective is to measure the proper functioning of the program or application and to anticipate possible failures.

To facilitate understanding of their work and facilitate a potential handover, the developer must provide a technical installation manual and a user guide that they will have written at the end of the project. They often also have to provide maintenance to respond to any bugs.

Required skills of the C/C++ Developer

Perfect knowledge of programming tools and languages

The C/C ++ Developer must have a perfect knowledge of programming languages, and more particularly C / C ++ languages, essential for the exercise of this profession. They must also be proficient in English to be able to fully develop their technical skills.

Autonomous and particularly rigorous

Watchdogs of their own work, C/C ++ Developers must be rigorous. Not only to stay abreast of updates to the computer languages ​​they use but also to manage the progress of their projects. They must organise themselves in such a way as to respect the deadlines, the budget and all the other conditions of the project.

Available and attentive to its customers

The C/C ++ Developer doesn’t sit behind a screen all day writing lines of code. They meet various interlocutors. This is why a great sense of listening and of pedagogy are also key skills for this function.

The salary of the C/C++ Developer

The average daily rate of a C/C++ Developer ranges between €300 and €700 depending on the level of seniority.

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Training

In conclusion, to become a C/C++ Developer a specialised degree is required. Although some are self-taught, most developers in this function have a university-level diploma in computer science or programming.